Shasta Lake Municipal Code Art. I Water Service Regulations

This chapter fixes rates for water furnished by the city water department, and provides rules and regulations governing the furnishing of water by the city's water department.

(Amended during 1998 codification; prior code § 9.04.010)

In accordance with the conditions of the city's contract with the United States Bureau of Reclamation, no water shall be supplied to any property located outside of the city's boundaries.

(Amended during 1998 codification; prior code § 9.04.020)

A. No water shall be served to two or more parcels of property separately owned through a common service pipe or water meter.

B. Each applicant for a water service connection shall be notified that a single meter may serve only one residence, or one residential building, or one commercial or one industrial building. However, residential or commercial building groups, the individual buildings of which cannot be owned separately, and which are located on parcels which cannot be divided into smaller portions, may be served from the same single meter.

C. If the use to which the building is intended indicates that a meter larger than a five-eighths-inch meter will be needed, it will be the responsibility of the city manager to determine the size of meter needed, and to inform the applicant that he or she will be required to install such a specified meter. Building plans, as approved by the Shasta County building department, must be submitted by the applicant for determination of meter size required.

(Amended during 1998 codification; prior code § 9.04.030)

A. The city's water department may attach a meter to any service, or service pipe, at any time it shall be deemed expedient to do so, and render corrected bills from the date of installation of such meter according to the meter rates set forth in this title. After the meter is so attached, any damage to such meter resulting from malice, carelessness or neglect of the customer, or any member of his or her family or anyone employed by him or her, and any damage which may result from hot water or steam from a boiler or otherwise, shall be paid for by the consumer to the city on presentation of a bill therefor; and in case such bill is not paid, the water shall be shut off from the premises without further notice, and shall not be turned on until all charges are paid.

B. It is unlawful to interfere with or remove a water meter from any service where it has been attached, without first notifying and receiving permission from the meter and service clerk of the city. Such permission shall be granted only for the purpose of tests, replacements, repairs to the meter or service pipe, readjustment of service, or similar emergency.

(Amended during 1998 codification; prior code § 9.04.040)

A. All city water used on any premises where a meter is installed must pass through the meter, except as provided in case of private fire services. No bypass or connection between the meter and the main shall be made or maintained.

B. Consumers will be held responsible and charged for all water passing through their meters.

(Amended during 1998 codification; prior code § 9.04.050)

If a meter fails to register during any period, or is known to register inaccurately, the consumer shall be charged with an average daily consumption as a season, as shown by the meter when in use and registering accurately.

(Amended during 1998 codification; prior code § 13.12.060)

Any consumer may demand that the meter through which water is being furnished be examined and tested by the city, for the purpose of ascertaining whether or not it is registering correctly the amount of water which is being delivered through it. Such demand shall be made in writing to the city. The written demand shall be accompanied by a deposit in an amount determined by the current chargeout rate for one-half hour of city staff time. Upon receipt of such demand, it shall be the duty of the city to cause the meter to be examined and tested for the purpose of ascertaining whether or not it is registering correctly the water being delivered through it. If, on such examination and test, the meter shall be found to register over three percent more water than actually passes through it, another meter will be substituted therefor, the deposit fee shall be repaid to the person making the application, and the water bill for the current period adjusted in such a manner as the city manager may deem fair and just. If the meter is found to register not over three percent fast, the deposit shall be forfeited to the city and the water bills paid as rendered.

(Amended during 1998 codification; prior code § 9.04.070)

(Ord. No. 12-228, § 1, 9-4-2012)

No person shall tap or connect with any water main or pipe which forms any part of the water storage, transmission, or distribution system of the city, without first notifying and obtaining written permission to do so from the public works director of the city, who shall issue no such permit to or for any person or firm whose indebtedness to the city for water or other charges is delinquent.

(Amended during 1998 codification; prior code § 9.04.080)

(Ord. No. 12-228, § 1, 9-4-2012)

All services and water meters installed by the city shall remain at all times the property of the city, and shall be maintained and repaired and renewed by the city when rendered unserviceable through fair wear and tear; provided, that where replacements, repairs or adjustments of any meter are rendered necessary by the act, negligence or carelessness of the consumer, or any member of his or her family or person in his or her employ, any expense caused to the department thereby shall be charged against and collected from the consumer.

(Amended during 1998 codification; prior code § 9.04.090)

In all cases where an installation is requested for any purpose not covered by other provisions of Chapters 12.04, 12.08 and Title 13 of this code, such service shall be installed at the expense of the applicant, at city cost.

(Amended during 1998 codification; prior code § 9.04.100)

The placing of an approved reduced pressure principle (RPP) device on the property side of the water meter of any consumer is for the safety and protection from damage of the water system, meters and piping of the city, and such approved RPP devices shall be installed by and at the expense of the consumer. If the consumer fails to comply with this section, all costs to repair the damage to the city's water system, meters and piping will be billed to the consumer. In addition, the water will be shut off to the property until an approved RPP device is installed.

(Amended during 1998 codification; prior code § 9.04.110)

(Ord. No. 12-228, § 1, 9-4-2012)

All shutoff valves on the city's side of the water meter are installed by the city for the use of the city. Such shutoff valves shall not be used or in any way molested or manipulated by consumers of water, except in case of emergency. For ordinary usage, all consumers shall provide their own shutoff valves and pressure regulators on the property side of the meter.

(Amended during 1998 codification; prior code § 9.04.120)

In case a house or business building becomes vacant, the regular minimum rate shall be charged and collected from the owner thereof, whether water is used or not, unless the water department is notified in writing of the fact that the property is unoccupied and is requested to cut off water therefrom.

(Amended during 1998 codification; prior code § 9.04.130)

A standby charge shall be charged and collected from the owner of a vacant lot which has a water meter in place. The charge shall be the regular minimum monthly service charge.

(Amended during 1998 codification; prior code § 9.04.135)

A. Where temporary water service is requested to be furnished through fire hydrants or other existing connections, a portable meter will be installed and water charged for at the following rates:

The sum of the (meter surcharge) plus (demand charge for one unit) plus (consumption charge), in accordance with the surcharge, demand charge and consumption rates currently in effect.

B. Such service shall be installed by the water department at the expense of the applicant, at city costs.

(Amended during 1998 codification; prior code § 9.04.140)

A. No consumer shall supply water to any person, firm or corporation other than the occupant or occupants of the premises of such consumer.

B. No person shall transport, or cause to be transported, water supplied by the City of Shasta Lake for any use outside the city service territory unless: 1) use is for the personal consumption of the transporter, and 2) the transporter is a customer of the City of Shasta Lake. The purpose of this restriction is to prevent the transportation and use of water to areas outside the city for other than personal use such as drinking, bathing, and personal sanitation of the customer.

C. No consumer shall permit leaks or waste of water. The city reserves the right to bill the property owner of substandard dwellings or other type buildings for water service where the city records show consistent financial losses due to billing the tenants of these substandard dwellings or other type buildings.

(Amended during 1998 codification; prior code § 9.04.150)

(Ord. No. 14-237, § 1, 12-2-2014)

The city is required by laws of the state of California, the California Administrative Code, Title 17, Chapter V, Sections 7583 through 7622 inclusive, and by the Shasta County health department to enforce regulations to safeguard its drinking water supply by preventing backflow into the water system. If a property served water by the city has a well or other source of water supply, it must provide a state-approved reduced pressure principle (RPP) device on the property side of the city water meter service. The RPP device must be tested and certified by a certified backflow device tester at least once each year for backflow leaks. If leakage is found, a new RPP device shall be installed immediately. The California Department of Public Health sanitary engineering personnel, the Shasta County health department personnel and the city's personnel may also inspect the RPP device at various times each year, and if found to be defective, the property owner will be notified to make repairs at once.

(Amended during 1998 codification; prior code § 9.04.160)

(Ord. No. 12-228, § 1, 9-4-2012)

A. No person shall draw water from the city pipes directly into any stationary steam boiler, hydraulic elevator, power pump, or similar apparatus.

B. Where city water is used to supply a steam boiler, hydraulic elevator or power pump, its owner shall provide a tank of sufficient capacity to afford a supply for at least twelve (12) hours, into which the service pipe shall be discharged.

(Amended during 1998 codification; prior code § 9.04.170)

The water department shall have the power to turn off water from mains and pipes of the system without notice.

(Amended during 1998 codification; prior code § 9.04.180)

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