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Title 16 — GAMING CONTROL

Chapter 16.48 — RESPONSIBLE GAMING PROGRAM

San Jose Municipal Code · 2026-09 edition · updated 2026-09-29 · San Jose

16.48.010 - Responsible gaming program for employees.

A.

Each cardroom permittee shall provide to its employees a responsible gaming program that will include, at a minimum, the following elements:

An employee assistance program;

Mandatory referral of employees who appear to be at risk for compulsive gambling; and

Provision of literature to employees on problem gambling and a list of referrals to agencies in the San Francisco Bay Area with programs for problem gamblers.

B.

Each cardroom permittee shall provide the administrator with an annual plan for a responsible gaming program that includes the program elements listed in this section.

C.

Cardrooms are encouraged to undertake further efforts beyond the minimum responsible gaming program required by this chapter.

(Ord. 28517.)

Exceptions & meaning →

16.48.020 - Literature on compulsive gambling treatment programs.

A.

Each cardroom permittee shall make literature on problem or compulsive gambling easily available in locations visible to patrons in the cardroom.

B.

If literature on problem or compulsive gambling is reasonably available in English, Spanish, Vietnamese, Mandarin and/or Cantonese-Chinese, then the cardroom permittee shall be required to make such literature easily available.

(Ord. 28517.)

Exceptions & meaning →

16.48.030 - Responsible gaming program for patrons.

A.

The Administrator is authorized to develop and implement a responsible gaming program aimed at identifying patrons of the Cardrooms who have compulsive gambling problems and the treatment options available to them. Such programs should also promote the prevention of compulsive gambling.

B.

The part of the responsible gaming program that promotes the prevention of compulsive gambling shall include an advertising campaign to educate the public on the personal and social costs of compulsive gambling.

C.

The Administrator shall be authorized to promulgate regulations to implement the responsible gaming program.

(Ords. 28517, 30616.)

Exceptions & meaning →

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