Article III — Customer Service Standards
Rio Vista Municipal Code · 2026-07 edition · updated 2026-09-27 · Rio Vista
§ 5.20.270. Consumer protection standards in general.¶
§ 5.20.280. Nondiscriminatory services.¶
§ 5.20.290. Local office.¶
§ 5.20.300. Telephone service.¶
§ 5.20.310. Scheduling work.¶
§ 5.20.320. Service standards.¶
§ 5.20.330. Public inspection of file.¶
§ 5.20.340. Subscriber test requests.¶
§ 5.20.350. City receipt of notices.¶
§ 5.20.360. Notice to subscribers regarding service.¶
§ 5.20.370. Notification of service interruptions.¶
§ 5.20.380. Notification of service or channel changes.¶
§ 5.20.390. Truth in advertising—Usability standards.¶
§ 5.20.400. Billing statements.¶
§ 5.20.410. Billing complaints.¶
§ 5.20.420. Billing refunds.¶
§ 5.20.430. Credits for cable service.¶
§ 5.20.440. Disconnection due to nonpayment.¶
§ 5.20.450. Disconnection and restoration.¶
§ 5.20.460. Refund of security deposit.¶
§ 5.20.470. Disconnection and downgrades.¶
§ 5.20.480. Parental control option.¶
§ 5.20.490. Equipment deposits.¶
§ 5.20.500. Operator's property.¶
§ 5.20.510. Privacy.¶
§ 5.20.520. Penalties.¶
§ 5.20.530. Relief from obligations.¶
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