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Earlier editions: 2026-09

Title 13 — PUBLIC SERVICES›Division I — WATER

Redlands Municipal Code Ch. 13.08 Service Connections

Redlands Municipal Code · 2026-10 edition · updated 2026-10-04 · Redlands

Cite as: Redlands Municipal Code Chapter 13.08 · Text as of 2026-10-04

13.08.010: SIZE AND LOCATION:

The board reserves the right to determine the size of service connections and their location with respect to the boundaries of the premises to be served. The laying of consumer's pipeline to the meter shall not be done until the location of the service connection has been approved by the board. (Ord. 1949 § 1, 1986: prior code § 59101(1))

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13.08.020: CURB COCK:

A. Every service connection installed by the city shall be equipped with a curb cock or valve on the inlet side of the meter, which valve or curb cock shall be for the exclusive use of the board in controlling the water supply through the service lateral.

B. It is further provided that, if the curb cock or valve is damaged by the consumer's use to an extent requiring replacement, such replacement shall be made at the consumer's expense. (Ord. 1949 § 1, 1986: prior code § 59101(2))

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13.08.030: PRESSURE CONDITIONS:

All applicants for service connections or water service shall be required to accept such conditions of pressure and service as are provided by the distributing system at the location of the proposed connection, and shall agree to hold the city blameless for any damages arising out of low pressure or high pressure conditions or interruptions of service. (Ord. 1949 § 1, 1986: prior code § 59101(3))

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13.08.040: MAINTENANCE:

A. The services and connections extending from the water main to the meter and including the meter shall be maintained by the division. All pipes and fixtures extending from the meter or lying beyond the meter shall be installed and maintained by the owner of the property.

B. In the event that a property owner who has service from more than one water supplier elects to discontinue service from the city, the service lateral shall be removed and service will be resumed by the city upon payment of the rate established by the city council for a new service connection.

C. In the event that water service is maintained from two (2) water agencies, adequate backflow protection shall be provided for the city system as provided for in sections 13.20.030 through 13.20.080, inclusive, and 13.32.010 of this title. (Prior code § 59105)

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13.08.050: DAMAGES THROUGH LEAKING PIPES AND FIXTURES:

When turning on the water supply as requested and the house or property is vacant, the division will endeavor to ascertain if water is running on the inside of the building. If such is found to be the case, the water will be left shut off at the curb cock on the inlet side of the meter. The jurisdiction and responsibility of the division shall end at the meter and the division will in no case be liable for damages beyond the meter. (Prior code § 59109)

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13.08.060: PRESSURE MAINTENANCE AND EMERGENCY REPAIR SHUTDOWNS:

The division shall not accept any responsibility for the maintenance of pressure and it reserves the right to discontinue service while making emergency repairs or for other cause, which in the discretion of the division necessitates such discontinuance. Consumers dependent upon continuous water supply should provide their own emergency storage of water. (Prior code § 59110)

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13.08.070: SEPARATE SERVICE REQUIRED FOR EACH CONNECTION:

A. Each parcel of land under separate ownership must be provided with a separate service, and any violation thereof will be sufficient cause for the board to remove the service until the said violation is corrected and a fee of five dollars ($5.00) paid for reconnecting the service. Two (2) or more dwelling units under one ownership and on the same lot or parcel of land may be supplied through the same service; provided, however, that the board shall reserve the right to limit the number of dwelling units or the area of land under one ownership to be supplied by one service.

B. Not more than one service for domestic, commercial, irrigation or industrial supply shall be installed or used for one business or parcel of land, except under special conditions, and by consent of the board.

C. When property provided with a service is subdivided, each service shall be considered as belonging to the lot or parcel of land upon which it fronts. (Prior code § 59111)

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13.08.080: FIRE AND PROTECTIVE SERVICE CONNECTION:

A. This service shall be used only for water consumed in the extinguishing of fires. Upon the completion of the installation, the valve governing the same will be closed and sealed and shall remain so until a written order is received from the owner of the premises to have the water turned on. The board shall not be held liable for damages of any kind whatsoever that may occur to the premises served by reason of the installation, maintenance, use, fluctuation of pressure, or interruption of supply.

B. If water is used through a fire connection for any other purpose than the extinguishing of fires, the board shall have the right to place a meter on the fire connection at the owner's expense or to shut off the entire water supply from such premises. Upon the installation of such meter, the water rates as adopted by resolution under provisions of chapter 13.12 of this title shall apply.

C. The board shall have the right to take a domestic, commercial or industrial service from the fire connection at the curb to supply the same premises as those to which the fire service connection belongs. The board shall also have the right to determine the proportion of the installation costs properly chargeable to each connection, if such segregation of costs shall become necessary.

D. The board reserves the right to install on all fire connections a check valve of a type approved by the National Board of Fire Underwriters and to equip the same with a bypass meter; such installations shall be at the expense of the owner of the property and the regular domestic water rates as set forth by resolution hereof shall apply for all water used through such service except for fire protection purposes only. (Prior code § 59112)

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13.08.090: APPLICATION FOR SERVICE:

A. Upon application for water service, each applicant shall be required to sign an application for service, wherein the city is released from all liability by applicant that may be caused by water escaping or flowing from any water pipe, hose, water conduit, faucet, hydrant, valve, or other connections or appliance at any point within said premises, and wherein applicant also guarantees payment of all sums to become due for water service furnished in pursuance of the said application until notification to the water division to discontinue or transfer such service.

B. If upon application for water service, a service connection is found to have produced no revenue in the twenty (20) years immediately prior to date of application and the service has been physically disconnected from the main, such connection will be considered abandoned and all requirements under this chapter through chapter 13.32 of this title shall be in effect in establishing a new service connection. (Prior code § 59118)

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