Ontario Municipal Code Art. 4 Rates and Provisions for Services and Billing

(a) In addition to other fees, assessments or charges provided by the Municipal Code or adopted by the City Council, the owner or occupant of any residential unit or any commercial establishment shall pay monthly integrated waste service charges as established from time to time by a resolution of the City Council.

(b) The Revenue Services Department shall collect all charges authorized by the City Council pursuant to this section.

(c) The City Council may require any person liable for payment of integrated waste service charges to make a reasonable, advanced payment with the Revenue Services Department as security for the payment of such charges.

(d) All monies received from the collection of integrated waste shall be deposited in the integrated waste fund of the City.

(§ 1, Ord. 3187, eff. January 1, 2022)

(a) Charges for special services shall be based on actual costs of collection and disposal as determined by the Administrator.

(b) The Administrator may establish charges for integrated waste collection services for special events or other special circumstances.

(§ 1, Ord. 3187, eff. January 1, 2022)

(a) Any customer may make a request for a waiver of the advanced payments required for temporary, residential and construction-site, commercial bin service, residential, roll-off service, and commercial, roll-off service. The Administrator has the authority, in his or her sole discretion, to grant a waiver of any such advanced payments. In exercising such discretion, the Administrator shall take into account the following conditions:

(1) Whether the customer has maintained an active, water or integrated waste account for at least six (6) months;

(2) Whether the customer has kept the water or integrated waste account current and has a good payment history; and

(3) That the weekend and construction-site bin service shall not be used by the customer for cleaning up the property for the purpose of vacating said property.

(b) Any customer may request a waiver for deposit fees for residential, integrated waste services if the customer resides in a newly annexed area of the City and integrated waste service to the customer was previously provided by a solid waste enterprise. Customer shall be required to provide proof of previous service in the form of a bill in order to obtain a waiver. The Administrator has the authority, in his or her sole discretion, to grant a waiver of any such deposits.

(§ 1, Ord. 3187, eff. January 1, 2022)

Eligible customers may apply for and receive a physically challenged or senior citizen's discount pursuant to § 6-8.50.

(§ 1, Ord. 3187, eff. January 1, 2022)

Physically challenged and/or elderly customers with infirmities, who do not have an able-bodied person assisting with their household or business activities, may receive set-out/set-back service for automated containers, upon written request, on the proper form to and approval by the Administrator. The request shall describe the infirmity and/or other factors, and the care they are receiving from a family member, a service provider or other assistant, for their infirmity, which require the applicant to receive such service. For those persons approved for the service, there shall be no additional charge. The applicant may be requested to re-certify to the City upon notice. If the City deems it necessary, the applicant may be required to provide proof from a physician of the physical challenge or infirmity.

(§ 1, Ord. 3187, eff. January 1, 2022)

All roll-offs and compactors are limited to a maximum of twelve (12) tons. It is the customer's responsibility to ensure that the containers are not overloaded, and the load contents are balanced for safe collection. If the contents are not balanced, or excess tonnage is apparent, the City may require excess tonnage to be off-loaded by the customer prior to City collection. In the event the City hauls excess tonnage, charges for violation of weight limitations in excess of twelve (12) tons of solid waste matter per commercial roll-off shall be imposed, in addition to the existing disposal charges in effect at the time of disposal for actual weight over twelve (12) tons.

(§ 1, Ord. 3187, eff. January 1, 2022)

All forms of solid waste not otherwise collected through normal, integrated waste service may be collected by the City for such charges as the Administrator shall determine as reasonable.

(§ 1, Ord. 3187, eff. January 1, 2022)

The fees established by the City Council shall be billed to and paid for by the property owner; provided, however, that the owner shall have the right to reimbursement from the respective occupants or proprietor for whose benefit the charge is paid. For residential users, such fees may be billed to and paid for by the owner, occupant, tenant or lessor. Fees may be established or amended by resolution.

(§ 1, Ord. 3187, eff. January 1, 2022)

The City may use a unified billing system for City-furnished services. The charges for water, integrated waste, storm water abatement and wastewater services may be billed on the water bill and collected as one (1) item. Failure to pay the amount due in full will result in penalties listed in § 1-2.07.

(§ 1, Ord. 3187, eff. January 1, 2022)

Any delinquent fees are subject to the provisions of § 1-2.07.

(§ 1, Ord. 3187, eff. January 1, 2022)