Monrovia Municipal Code Ch. 13.04 Water Service

For the purposes of this chapter, the following definitions shall apply:

AIR GAP SEPARATION. A physical break where a pipe or hose is connected to or discharged into a vessel or conduit, provided that the break is at least double the diameter of the pipe, measured vertically above the rim of the receiving vessel or conduit and in no case less than one inch.

APPLICANT. An individual or agency applying for utility service.

BACKFLOW. Reverse flow of water or any other fluid or substance or any combination or any mixture thereof from the customer's system into the city's water distribution system.

BACKFLOW PREVENTION DEVICE. An approved device which will prevent backflow into the city's water distribution system including, without limitation, a reduced pressure principle device and an air gap separation.

CERTIFIED TESTER. A person who is certified by Los Angeles County as a backflow prevention device tester.

CROSS-CONNECTION. Any unprotected connection between any part of a water system used or intended to supply water for drinking purposes and any source or system containing water or substance that is not or cannot be approved as safe, wholesome, and potable for human consumption.

CUSTOMER. An individual or agency of record receiving utility service from the city.

DATE OF BILL. The date upon which a bill or notice is mailed or delivered personally to the customer.

DIRECTOR OF PUBLIC WORKS. The Director of Public Works for the city or their designee.

EMPLOYEE. Any person designated by the City Manager or the Utilities Division Manager to perform work and labor for the Utility Department, excluding contractors and their employees.

FIRE PROTECTION SERVICE. Service of water to premises for automatic fire protection.

LEGAL AUTHORITY. The power or right conferred by federal, state, or local law including the City Council or any duly authorized official or body to adopt regulations, make decisions, take actions, or enforce requirements within the city's jurisdiction.

MAIN EXTENSIONS. The extension of distribution pipelines, exclusive or service connections, beyond existing facilities and including reservoirs, pumping stations and other appurtenances when necessary, all such improvements to be the property of the city.

MAINS. The distribution pipelines located in streets, highways, public ways or private rights-of-way which are used to serve the general public.

METERED SERVICE. Provisions of water in measured quantities.

MUNICIPAL OR PUBLIC USE. Provision of water to a municipality or other public body.

POTABLE WATER. Water that is suitable, safe, or prepared for drinking.

PREMISES. The integral property or area, including improvements thereon, to which water service is or will be provided.

RATE SCHEDULES. The entire body of charges and rates adopted by resolution of the City Council.

REDUCED PRESSURE PRINCIPLE DEVICE. A device incorporating two or more check valves and an automatically operating differential relief valve located between the two checks, a tightly closing shut-off valve on each side of the check valve assembly, and equipped with necessary test cocks for testing.

SERVICE CONNECTIONS. The pipe, valves and other facilities by means of which the utility conducts water from its distribution mains to and through the meter.

TEMPORARY SERVICE. A service for special events, construction work, irrigation of vacant property and similar uses, that because of their nature will not be used steadily or permanently.

UTILITIES DIVISION MANAGER. The person designated by the City Manager to be the chief officer in the Utility Department or such officer or agent as shall be duly authorized to act in enforcement of these regulations.

UTILITY. The public utility or publicly-owned utility named in this chapter.

UTILITY SERVICE. Shall include water service.

(`83 Code, § 13.04.010) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982; Ord. 2025-06 § 1, 2025)

(A) Supply. The Utility Department shall exercise reasonable diligence and care to deliver a continuous and sufficient supply of water to the customer at a proper pressure, and to avoid any shortage or interruption in delivery.

(B) Quality. When furnished for human consumption, the Utility Department will endeavor to supply a safe and potable supply of water at all times.

(C) Classes of service. All services installed by the Utility Department shall be classified as follows:

(1) Domestic;

(2) Municipal or public use;

(3) Fire protection.

(D) Types of service. The types of service available from the Utility Department shall be:

(1) Metered;

(2) Temporary.

(`83 Code, § 13.04.020) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982)

Prior to the commencement of city water service, an application shall be filed with the city. The application shall be on the form designated by the Director of Public Works or his or her designee, and shall be signed by the applicant under penalty of perjury. Information requested on the application may include, but is not limited to:

(A) The date of application;

(B) The location of premises to be served;

(C) The date on which the applicant will be ready for service;

(D) Whether the premises have ever before been supplied by the Utility Department;

(E) The size of the service;

(F) The address to which bills are to be mailed or delivered;

(G) Whether the applicant is an owner or tenant of, or agent for the premises;

(H) An agreement to abide by all regulations and rules of the Utility Department;

(I) Such other pertinent information as the Utility Department may request.

(`83 Code, § 13.04.030) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982; Ord. 94-12 § 1, 1994)

Customers making any change in the size, character or extent of the equipment or operations utilizing water service, or whose change in operations results in a large increase in the use of water, shall immediately give the Utility Department written notice of the nature of the change and, if necessary, amend their application.

(`83 Code, § 13.04.040) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982)

Contracts, other than applications, may be required prior to service, under the following conditions:

(A) When construction of special extension facilities is necessary;

(B) For temporary service;

(C) For standby service or fire service;

(D) For connections with other qualified utilities.

(`83 Code, § 13.04.050) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982)

Each contract for water service shall contain the following provisions:

This contract shall at all times be subject to such changes or modifications that the City Council may, from time to time, direct in the exercise of its jurisdiction.

(`83 Code, § 13.04.060) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982)

Service charges and rates shall be established from time to time by resolution of the City Council.

(`83 Code, § 13.04.070) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982)

Each applicant, before receiving metered service, shall be required to establish credit by the provision of a cash refundable advance to secure payment of city utility bills. Such refundable advance shall be as prescribed in § 13.04.090. If utility service is discontinued for nonpayment, service shall not be resumed until credit has been reestablished pursuant to § 13.04.090.

(`83 Code, § 13.04.080) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982)

Owner's guarantee. If the utility customer is a renter of residential or commercial property, prior to the establishment or re-establishment of utility service, the property owner shall execute a guarantee in writing that the bills for service to the property or the occupants thereof will be paid. This division shall only apply to service established or re-established on or after May 1, 1985.

(`83 Code, § 13.04.090) (Ord. 80-16 (part) 1980; Ord. 82-21 (part), 1982; Ord. 85-9 § 3, 1985; Ord. 94-12 § 2, 1994; Ord. 2019-17 § 1, 2020)

(A) Notices from the Utility Department to a customer shall normally be given in writing and either delivered or mailed to him or her at his or her last address.

(B) Where conditions warrant, and in emergencies, the Utility Department may resort to notification either by telephone or messenger.

(C) Notice from the customer to the Utility Department may be given by him or her or his or her authorized representative orally or in writing, at the office of the Utility Department, to an employee of the Utility Department, or to an agent duly authorized to receive notices or complaints.

(`83 Code, § 13.04.100) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982)

(A) Size and location. The Utility Department shall furnish and install a service of such size and at such location as the applicant requests; provided, however, the minimum size shall be one inch. The service shall be installed from the water distribution main to curbline and shall be at the customer's expense for actual cost incurred.

(B) Meters.

(1) Meters shall be installed at the curb and shall be owned by the city. The cost of the meter, meter box, and appurtenant fittings shall be included in the cost of all new service connections and shall be the responsibility of the customer. There will be no charge for a meter reinstalled at an existing service connection except where noted elsewhere in this chapter.

(2) All meters shall be sealed by the Utility Department at the time of installation and no seal shall be altered or broken except by one of its authorized employees or agents.

(3) All premises requiring fire suppresssion shall install a minimum meter size of one inch.

(C) Change of location of meters or services. Meters or services moved for the convenience of the customer shall be relocated at the customer's expense. Meters or services moved to protect the city's property shall be moved at the city's expense.

(D) Ownership. The service connection, whether located on public or private property, is the property of the city. The city reserves the right to repair, replace and maintain it, as well as to remove it upon discontinuance of service.

(E) Maintenance. The service connection, including the meter and the meter box, shall be repaired and maintained by the Utility Department at its expense, except for damage caused by determinable negligence. The Department shall not be responsible for the installation and maintenance of waterlines beyond the end of its service.

(`83 Code, § 13.04.110) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982; Ord. 2025-06 § 2, 2025)

(A) Separate premises. Separate premises under single control or management shall be supplied through individual service connections unless approved by the Utility Department.

(B) Service to multiple units.

(1) Separate houses, buildings, living or business quarters on the same premises or on adjoining premises, under a single control or management, may be served at the option of the applicant by either of the following methods:

(a) Through a separate service connection to each or any unit, provided that the pipeline system from each service is independent of the others, and it is not interconnected;

(b) Through a single service connection to the entire premises, provided that the water piping for all units is interconnected, and provided further, that the sanitary piping for all units is interconnected.

(2) The responsibility for payment of charges, for all water furnished to combined units supplied through a single service connection, must be assumed by the applicant and guaranteed by the owner of the property or the owner's authorized agent.

(C) Resale of water. No customer shall resell any of the water received by him from the Utility Department, nor shall such water be delivered to premises other than those specified in his application for service.

(`83 Code, § 13.04.120) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982)

(A) Meters will be read at intervals, as shall be prescribed by resolution of the City Council, for the preparation of regular bills. The Water Utility Review Committee shall have authority to make adjustments to water bills if it deems an adjustment is appropriate. It shall make a thorough investigation of any complaint of an unusually high bill and the circumstances therefor, make an adjustment if appropriate, and notify the customer of its decisions.

(B) Opening, closing or interim bills for periods less than normal shall be prorated.

(C) Bills shall be due and payable on presentation.

(`83 Code, § 13.04.130) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982)

A fee in an amount set forth in a resolution of the City Council shall be charged for each check which is returned unpaid by the bank for any reason.

(`83 Code, § 13.04.140) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982; Ord. 93-17 § 5 (part), 1993)

(A) Prior to installation. Prior to installation, each meter, except new meters, shall be tested. No meter found to register more than 2% fast or slow under conditions of normal operation shall be placed in service.

(B) On customer request. A customer may, upon seven days' notice, request the Utility Department to test the meter serving his or her premises. The Utility Department shall request, and the customer shall submit to the city, a deposit in an amount set forth in a resolution of the City Council.

(C) The deposit shall be returned if the meter is found to register more than 2% fast, and shall be retained in any other case. The customer shall be notified not less than five days in advance of the time and place of the test.

(D) A customer or his authorized representative shall have the right to witness the test.

(E) A written report giving the results of the test shall be shown to the customer within ten days after completion of the test.

(`83 Code, § 13.04.150) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982; Ord. 93-17 § 5 (part), 1993)

(A) Fast meters. When, upon testing, a meter is found to be registering more than 2% fast under conditions of normal operation, the Utility Department shall refund to the customer the full amount of the overcharge based on corrected meter readings for the period, not exceeding six months, that the meter was in use.

(B) Slow meters.

(1) When, upon testing, a meter used for domestic or residential service is found to be registering more than 25% slow, the Utility Department may bill the customer for the amount of the undercharge based upon correct meter readings for the period, not exceeding six months, that the meter was in use.

(2) When, upon testing, a meter used for other than domestic or residential service is found to be registering more than 5% slow, the Utility Department may bill the customer for the amount of the undercharge based upon correct meter readings for the period, not exceeding six months, that the meter was in use.

(C) Non-registering meters. The Utility Department may bill the customer for water consumed while the meter was not registering. The bill may be computed upon an estimate of consumption based either upon the customer's prior use during the same season of the year or upon a reasonable comparison with the use of other customers during the same period and under similar circumstances and conditions.

(`83 Code, § 13.04.160) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982)

(A) A customer's bill shall be deemed delinquent if not paid within 19 days of presentation. The city may thereafter discontinue utility service if the customer's bill remains delinquent for at least 60 days, subject to the procedures set forth the City's Administrative Policy on Discontinuation of Water Service for Non-Payment, as adopted by the City Council, and applicable provisions of state law.

(B) At least ten calendar days before discontinuing service, the city shall contact the customer by phone or mail. If it is not possible to contact the utility user by phone or mail is returned undeliverable within the required noticing period, a secondary notice shall be posted in a conspicuous place at the premises where service is provided. After such notice is provided, water service may be discontinued for any of the following reasons:

(1) Failure to comply with the provisions of this chapter or any rules or regulations promulgated by the Director of Administrative Services, except those rules or regulations relating to non-payment of a bill;

(2) Refusal to allow authorized city personnel reasonable access to the premises for inspection or any other purpose related to maintenance or repair of such utility service.

(C) The city may discontinue water service without notice for any of the following reasons:

(1) If an unsafe or hazardous condition exists on the user's premises or if any apparatus, appliance, or equipment on the user's premises creates an immediate health or safety threat to the public or any person. Upon termination the city shall notify the user of the reason for the discontinuance and the necessary corrective action to be taken by the user before service will be restored;

(2) If water service is used without authorization and approval by city.

(D) When a customer pays a bill after the time specified in division (A) of this section has expired, a late payment charge, as set forth by resolution of the City Council, shall be added to the bill which shall be due and payable at the time of payment.

(`83 Code, § 13.04.170) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982; Ord. 85-9 § 1, 1985; Ord. 94-12 § 3, 1994; Ord. 2019-17 § 1, 2020)

(A) The Utility Department may refuse to furnish water and may discontinue service at any premises where apparatus, appliances or equipment using water are dangerous, unsafe or not in conformity with any applicable laws or ordinances.

(B) The Utility Department shall not assume liability for inspecting apparatus on the customer's property. The Utility Department shall reserve the right of inspection, however, if there is reason to believe that unsafe apparatus is in use.

(`83 Code, § 13.04.180) (Ord. 80-16 (part),1980; Ord. 82-21 (part), 1982)

(A) The Utility Department may refuse to furnish water and may discontinue service to any premises where the demand is greatly in excess of past average or seasonal use, and where such excessive demands by one customer are or may be detrimental or injurious to the service furnished to other customers.

(B) The Utility Department may refuse to furnish water and may discontinue service to any premises where excessive demands by one customer will result in inadequate service to others.

(`83 Code, § 13.04.190) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982)

The Utility Department shall have the right to refuse or to discontinue water service to a customer for noncompliance with any of these regulations if the customer fails to comply with them within five days after receiving written notice of the Utility Department's intention to discontinue service. If such noncompliance affects matters of health and safety, and conditions warrant, the Utility Department may discontinue water service immediately.

(`83 Code, § 13.04.200) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982)

(A) A customer may have his or her utility service discontinued by notifying the Utility Department 48 hours in advance of the desired date of discontinuance. He or she shall be required to pay all utility charges until the date of such discontinuance.

(B) If notice is not given, the customer shall be required to pay for water service for two days after the Utility Department has learned that the customer has vacated the premises or otherwise has discontinued service.

(C) Whenever the owner or occupant of the premises gives notice to the Utility Department to shut off the water, the water may be shut off and, at the option of the Utility Department, the meter may be removed.

(`83 Code, § 13.04.210) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982)

Should the occupant or owner of the premises request in writing to have the water turned on again after the same has been shut off at his request, a charge of $7.50 shall be payable at the time the request is made.

(`83 Code, § 13.04.220) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982)

When service has been turned off for nonpayment, or for other causes, a charge in an amount set forth in a resolution of the City Council shall be assessed against, and paid by, the person in whose name service is provided for turning on the service. In the event that the occupant of the premises turns on the water or allows the same to be turned on after it has been turned off by the city, the meter at such connection shall be immediately removed and shall not be reinstalled until a penalty in an amount set forth in a resolution of the City Council, and all other accrued costs, have been paid.

(`83 Code, § 13.04.230) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982; Ord. 85-9 § 2, 1985; Ord. 93-17 § 5 (part), 1993)

(A) Automatic fire service shall be provided only if adequate flow is available from the system and if adequate provision is made to prevent fires. In addition, provisions shall be made to protect the city's system. Either a double check valve or reduced pressure assembly, meeting the requirements of the state of California, Department of Health Services and the city, will be required. The cost of such installation shall be the responsibility of the applicant. The service connection and all equipment appurtenant thereto shall be the property of the city and no part of the cost shall be refunded.

(B) If any fire service is used for other than fire purposes, a penalty of $150 shall be imposed for each such use. If said sum is not paid within 48 hours after notification all water to the premises shall be shut off.

(`83 Code, § 13.04.240) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982; Ord. 88-20 § 1, 1988)

Any temporary use of water shall be through a fire hydrant meter. Any person using temporary water except through a fire hydrant meter will be subject to a penalty of $500.

(`83 Code, § 13.04.250) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982)

No person, other than members of the Fire Department or Utility Department, shall use any of the fire hydrants connected with the water system of the city for any purpose, without securing a permit to do so from the Fire Department and the Utility Department.

(`83 Code, § 13.04.260) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982)

Permission to take water in unusual quantities shall be given only if it can be safely delivered through the Utility Department's facilities and if other consumers are not inconvenienced.

(`83 Code, § 13.04.270) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982)

The customer shall be liable for any damage to a meter or other property owned by the city which is caused by an act of the customer or his tenants, agents, employees, contractors, licensees or permittees, including the breaking or destruction of locks on or near a meter, and damage that may result from hot water or steam from a boiler or heater on the customer's premises. The city shall be reimbursed by the customer for any such damage promptly upon presentation of a bill for the same.

(`83 Code, § 13.04.280) ( Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982)

(A) The Utility Department shall install a suitable valve as close to the meter location as practicable for each service connection at the customer's expense. The operation of the valve will control the entire supply from the service.

(B) No person shall operate or cause to be operated the curb stop in the meter box.

(C) No person or customer shall install or use a quick closing valve or other device when such valve or device during its operation causes a water hammer or an abrupt change of pressure in any city service lines or pipes.

(D) When such a condition exists, the consumer shall be required to discontinue use of such valve or device immediately upon notification by the Utility Department.

(`83 Code, § 13.04.290) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982)

To comply with the regulations of the California State Water Resources Control Board “Cross-Connection Control Policy Handbook,” referred to as CCCPH, and to prohibit unprotected cross-connections between the public water supply and any other approved source of water, the Utility Department shall, before service will be granted, require the customer to install a backflow prevention device, reduced pressure principle device, and/or air gap separation, approved by the State of California, under any of the conditions listed below. Installation will be done by and at the expense of the customer.

(A) Where the premises are or may be engaged in industrial processes using or producing process waters or liquid industrial wastes, or where the premises are or may be engaged in handling sewage or any other dangerous substances;

(B) Where the circumstances are such that there is special danger of backflow of sewage or other contaminated liquids through plumbing fixtures, equipment using or treating water, or storage tanks and reservoirs;

(C) Where pipes are installed for private fire protection.

(`83 Code, § 13.04.300) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982; Ord. 88-20 § 2, 1988; Ord. 2025-06 § 3, 2025)

In special circumstances, when the customer is engaged in the handling of especially dangerous or corrosive liquids, industrial, or process waters, the Utility Department may require the customer to eliminate certain plumbing or piping connections as an additional precaution. In making plumbing connections the customer shall comply with all applicable local ordinances and state statutes relating to plumbing.

(`83 Code, § 13.04.310) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982)

As a protection to the customer's plumbing system, a suitable pressure relief valve shall be installed and maintained by the customer, at the customer's expense, when check valves or other protective devices are used. The relief valve shall be installed between the check valves and the water heater.

(`83 Code, § 13.04.320) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982)

Whenever protection against cross-connection has been found necessary by the Utility on a water supply line entering a customer's premises, any and all water supply lines entering such premises shall be protected by an approved backflow prevention device, reduced pressure principle device, or air gap separation, regardless of the use of the additional water supply lines.

(`83 Code, § 13.04.330) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982; Ord. 88-20 § 3, 1988; Ord. 2025-06 § 4, 2025)

(A) The customer of any premises on which cross-connection prevention devices are required to be installed by this chapter shall have the devices tested by a certified tester annually and immediately after installation, relocation or repair. No such device shall be placed back in service unless it is certified to be functioning as required. The utility may require more frequent testing if it is determined to be necessary by the Director of Public Works. A device shall be serviced, overhauled, or replaced immediately whenever it is found to be defective, and all costs of repair and maintenance shall be borne by the customer.

(B) The utility shall issue an annual notice to the customer to arrange for inspection and testing of each device on the premises by a certified tester no less than 30 days before the due date of the inspection. The notice shall include the date by which the testing must be completed and where a list of certified testers and their contact information may be obtained. Any failure of the utility to timely give the annual notice, or the customer's non-receipt of such notice shall not excuse compliance.

(C) The certified tester must complete and upload the correct and completed forms electronically to the utility's backflow portal demonstrating testing and inspection compliance within 30 days of the initial notice. In the event of any failed test, the subject device must be repaired or replaced and retested, and the completed test certificate uploaded to the backflow portal within 30 days of the failure test date.

(D) Compliance with this section shall be deemed completed for each year when the utility receives the completed certified inspection form showing a successful test.

(E) If the customer does not comply with the inspection requirements of this section following notice, the Director of Public Works may, in their discretion, cause the device to be inspected by city staff or a contractor, order the immediate repair or replacement of the device if necessary, and bill the customer for the actual costs of inspection, repair, or replacement plus reasonable administrative cost.

(`83 Code, § 13.04.340) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982; Ord. 88-20 § 4, 1988; Ord. 2025-06 § 5, 2025)

The service of water to any premises may be immediately discontinued by the Utility Department if any defect is found in check valve installation or in other protective devices, or if it is found that dangerous unprotected cross-connections exist. Service shall not be restored until such defects are corrected.

(`83 Code, § 13.04.350) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982)

Where water is wastefully or negligently used on a customer's premises, seriously affecting the general service, the Utility Department may discontinue the service if such conditions are not corrected within five days after giving the customer written notice.

(`83 Code, § 13.04.360) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982)

(A) The signing of an application for a water connection or for water service shall be prima facie acceptance and consent to such conditions of pressure and service as may from time to time exist under the current operating practice prevailing on the water system of the city at the location of the service connection. The applicant thereby agrees to hold the Utility Department and the city harmless from any and all damage caused by or arising out of low, high or fluctuating pressure or interruption of service.

(B) The city shall assume no obligation to serve water to elevations higher than its existing facilities serve.

(C) Due to topography and other causes, the pressure is not uniform over the territory the system serves, and the city reserves the right to change to different pressures in various areas served. However, it shall be the aim and attempted function of the Utility Department to maintain adequate pressure at all existing services.

(`83 Code, § 13.04.370) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982)

(A) No person shall draw water from the city pipes directly into any stationary steam boiler, hydraulic elevator, power pump or similar apparatus.

(B) Where city water is used to supply a steam boiler, hydraulic elevator or power pump, its owner shall provide a tank of sufficient capacity to afford a supply for at least 12 hours, into which the service pipe shall discharge, and which shall be equipped with an approved air gap separation and/or reduced pressure backflow device.

(`83 Code, § 13.04.380) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982; Ord. 88-20 § 5, 1988)

(A) Application. An owner or subdivider of a single lot, subdivision or tract of land who desires a main extension to such lot, subdivision or tract of land, shall file an application with the City Council. Two or more persons may join in a single application.

(B) Conditions of approval. The City Council may establish such conditions of approval for-main extensions as it may deem necessary or advisable, including, but not limited to, financing, granting of water rights and easements, and establishing connection fees.

(C) Design and installation. Design and installation of main extensions shall be subject to approval by the Director of Public Works.

(D) Operation and maintenance. The Utility Department will operate and maintain extensions from the time of formal acceptance thereof by the City Council.

(`83 Code, § 13.04.390) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982)

(A) Authorized personnel. The Utility Department or its duly authorized employees shall at all reasonable times have the right to enter or leave the customer's premises for any purpose properly connected with the service of water to the customer.

(B) Inspection and recommendation. Any inspection or recommendation made by the Utility Department or its employees on plumbing or appliances, or use of water on the customer's premises, either as the result of a complaint or otherwise, will be made without charge.

(`83 Code, § 13.04.400) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982)

(A) The Utility Department shall not be liable for damage resulting from an interruption in service. Temporary shutdowns may be resorted to by the Utility Department for improvements and repairs. Whenever possible, and as time permits, all customers affected will be notified prior to such shutdowns.

(B) The Utility Department shall not be liable for interruptions, shortage or insufficiency of supply, or for any loss or damage occasioned thereby, if caused by accident, act of God, fire, strikes, riots, war or any other cause not within its control. The Utility Department, whenever it shall find it necessary or convenient for the purpose of making repairs or improvements to its system, shall have the right to temporarily suspend delivery of water and it shall not be liable for any loss or damage occasioned thereby. Repairs or improvements shall be prosecuted as rapidly as is practicable and, so far as possible, at such times as will cause the least inconvenience to the customer.

(`83 Code, § 13.04.410) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982)

Rules and regulations not in conflict with the provisions of this chapter or other applicable laws may from time to time be established by the Utilities Division Manager, when approved by the City Council.

(`83 Code, § 13.04.420) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982)

Any person, firm or corporation violating this chapter or any provision or rule of this chapter, except as otherwise provided in this chapter, shall be deemed guilty of a misdemeanor, and upon conviction thereof shall be punished by a fine or by imprisonment, or by both such fine and imprisonment as elsewhere provided in the code. Each day that a violation continues shall constitute a separate offense.

(`83 Code, § 13.04.430) (Ord. 80-16 (part), 1980; Ord. 82-21 (part), 1982)

(A) As a remedy for the collection of due and unpaid deposits and charges and any penalties imposed by this chapter, an action may be brought in the name of the city in any court of competent jurisdiction against the customer, or against the person or persons who occupied or, in the case of unoccupied property, owned the property when service was rendered or the deposit became due, or against any person guarantying payment of bills, or against any or all of said persons, for the collection of the amount of the deposit or the collection of delinquent charges, together with applicable penalties.

(B) In addition to the remedy in division (A) of this section and any other remedy provided by law, it is hereby declared that delinquent charges and any applicable penalties thereon when recorded as provided in this section shall constitute a lien upon the real property served (except that no such lien shall be created against any publicly-owned property) and such lien shall be continued until the charge and all penalties thereon are fully paid or the property sold therefor. The Director of Finance is hereby authorized to prepare and record a list of delinquent unpaid charges and penalties in the form and manner prescribed by Cal. Gov't Code § 54355. This division (B) shall apply to charges for service rendered on or after May 1, 1985.

(`83 Code, § 13.04.440) (Ord. 85-9 § 4, 1985)