Chapter 13.46 — CABLE TELEVISION — CUSTOMER SERVICE
Martinez Municipal Code · 2026-07 edition · updated 2026-10-02 · Martinez
§ 13.46.010. Continuity of service.¶
§ 13.46.020. Nondiscriminatory services.¶
§ 13.46.030. Local office.¶
§ 13.46.040. Line extensions.¶
§ 13.46.050. New service requests.¶
§ 13.46.060. System or individual outage complaints.¶
§ 13.46.070. Scheduling appointments.¶
§ 13.46.080. Notification of service interruptions.¶
§ 13.46.090. Notification of service or channel changes.¶
§ 13.46.100. Telephone communication services.¶
§ 13.46.110. Complaint log.¶
§ 13.46.120. Subscriber test requests.¶
§ 13.46.130. Conditions of service-Subscriber information.¶
§ 13.46.140. Complaints-subscriber information.¶
§ 13.46.150. Investigation of complaints.¶
§ 13.46.160. Noncompliance with standards.¶
§ 13.46.170. Billing, late fees, disconnection of service and notification of rate…¶
§ 13.46.180. Credits for outages.¶
§ 13.46.190. Refund of deposits.¶
§ 13.46.200. Parental control lock.¶
§ 13.46.210. Privacy.¶
§ 13.46.220. Unauthorized connections and tampering.¶
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