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Title 5 — BUSINESS REGULATIONS

Chapter 5.10 — CABLE TELEVISION SYSTEMS

La Quinta Municipal Code · 2026-09 edition · updated 2026-10-02 · La Quinta

5.10.010 - Title.

5.10.020 - Construction.

5.10.030 - Scope.

5.10.040 - Severability.

5.10.050 - Definitions.

5.10.060 - Administration—Delegation of powers and authority.

5.10.070 - Applicability of this ordinance to an MCS provider.

5.10.080 - Exemption from this ordinance for certain MCS providers.

5.10.090 - MCS providers seeking relief from this ordinance.

5.10.100 - Failure of the council/franchising authority to enforce this ordinance.

5.10.110 - MCS providers or their assignees subject to present and future ordinances and/or resolutions.

5.10.120 - Repeal of prior inconsistent resolutions, ordinances and local laws.

5.10.130 - Resolution of inconsistencies with federal or state rules, regulations or laws.

5.10.140 - Resolution of conflicts between this ordinance and a subsequent franchise agreement.

5.10.150 - Penalties for violation of this ordinance—Assessed charges or liquidated…

5.10.160 - Effect of "technical" violation of Ordinance or franchise agreement.

5.10.170 - Force majeure.

5.10.180 - Notices.

5.10.190 - Indemnity.

5.10.200 - Liability insurance.

5.10.210 - Performance and construction/completion bond.

5.10.220 - Retention and submission of reports and records.

5.10.230 - Inspection and review of books, records and other data.

5.10.240 - Applicability of state consumer sales practices laws.

5.10.250 - Applicability of State Video Customer Service Act.

5.10.260 - Notification of basic MCS provider and franchising authority information.

5.10.270 - Minimum contents of basic notice.

5.10.280 - Billing credit or refunds for service outages, interruptions, substandard…

5.10.290 - Customer service hours—Capabilities of customer service office and telephones.

5.10.300 - MCS provider CSR and service technician personnel.

5.10.310 - Special service requirements for blind, hearing-impaired or ambulatory-impaired customers.

5.10.320 - Preferential or discriminatory practices prohibited.

5.10.330 - Use of equipment, return of equipment, security deposits, and their return.

5.10.340 - Consumer electronics equipment compatibility.

5.10.350 - Service inquiry logs.

5.10.360 - Restoration of a subscriber's property.

5.10.370 - Service inquiries, requests, complaints and response times—Credits and/or…

5.10.380 - MCS providers required to maintain sufficient repair parts and sufficient repair personnel.

5.10.390 - New installations—Connections—Regular, promotional, seasonal, short-term,…

5.10.400 - Voluntary disconnections—Including requests for downgrades.

5.10.410 - Protection of subscriber privacy.

5.10.420 - Resolution of complaints/inquiries.

5.10.430 - Policy with respect to continuity of multi-channel service provisions.

5.10.440 - Continued use of individual antennas protected.

5.10.450 - Construction schedule and construction-related requirements.

5.10.460 - Construction of good quality.

5.10.470 - Conditions of use of streets and public ways.

5.10.480 - Franchised MCS provider's duty to remove franchised properties from the public streets.

5.10.490 - Construction standards.

5.10.500 - Permits and licenses.

5.10.510 - Technical and performance standards.

5.10.520 - Reservation of right to inspect construction, documents related to…

5.10.530 - Policy with respect to safety requirements.

5.10.540 - Provisions to alert subscribers in the event of an emergency—Standby power.

5.10.560 - Construction, fire and safety codes.

5.10.570 - Alternative user charge.

5.10.580 - Franchise required—Exception.

5.10.590 - Authority to grant nonexclusive franchises.

5.10.600 - Franchise agreement—Minimum requirements.

5.10.610 - Extent of grant of franchise.

5.10.620 - Term of franchise.

5.10.630 - Initial application for franchise—Application fee.

5.10.640 - Franchise fees.

5.10.650 - Assignment or transfer or sale of franchise.

5.10.660 - Default of franchise—Revocation, termination or cancellation of franchise.

5.10.670 - Performance evaluations.

5.10.680 - Specific additional public, educational and governmental rules for MCS…

5.10.690 - Equal employment opportunity and fair contracting policies of MCS providers.

5.10.700 - Rates and charges.

5.10.710 - Multiple franchised MCS providers operating within the city.

5.10.720 - Miscellaneous provisions—Tampering and unauthorized reception of certain services.

5.10.730 - Periodic regulatory review by council/franchising authority.

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▸Contents — La Quinta Municipal Code

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