Title 5 — Business Licenses and Regulations›Chapter 5.22 — TELECOMMUNICATION REGULATIONS›Article II — CABLE TELEVISION

Division III — Customer Service

Highland Municipal Code · 2026-07 edition · updated 2026-10-02 · Highland

5.22.236. Continuity of service.¶

5.22.237. Nondiscriminatory services.¶

5.22.238. Local office.¶

5.22.239. Line extensions.¶

5.22.240. New service requests.¶

5.22.241. System or individual outage complaints.¶

5.22.242. Scheduling appointments.¶

5.22.243. Notification of service interruption.¶

5.22.244. Notification of service or channel changes.¶

5.22.245. Telephone communication service.¶

5.22.246. Complaint log.¶

5.22.247. Subscriber test request.¶

5.22.248. Conditions of service – Subscriber information.¶

5.22.249. Complaints – Subscriber information.¶

5.22.250. Investigation of complaints.¶

5.22.251. Noncompliance with standards.¶

5.22.252. Billing, late fees, disconnection of service and notification of rate changes.¶

5.22.253. Credits for outages.¶

5.22.254. Refund of deposits.¶

5.22.255. Parental control lock.¶

5.22.256. Privacy.¶

5.22.257. Landlord – Tenant.¶

5.22.258. Unauthorized connections and tampering.¶

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Highland Municipal Code

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