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Earlier editions: 2026-07

Title 5 — Business Licenses and Regulations›Chapter 5.04 — TAXICABS

Goleta Municipal Code Art. I Operator’s Permit

Goleta Municipal Code · 2026-10 edition · updated 2026-10-04 · Goleta

Cite as: Goleta Municipal Code Article I · Text as of 2026-10-04

§ 5.04.010. Definitions.

For the purposes of this chapter, the following definitions shall apply unless the context clearly indicates or requires a different meaning:

“City”

means the City of Goleta.

“Director”

means the Director of Neighborhood Services and Public Safety.

“Person”

includes any natural person, firm, association, organization, partnership, joint venture, business trust, corporation, or company.

“Prearranged trip”

means transportation arranged by means of telephone dispatch, an Internet website, or an online enabled application.

“Taxicab”

means any passenger vehicle designed for carrying not more than eight persons, excluding the driver, which is used for the transportation of passengers for hire on prearranged and non-prearranged trips in the streets of the City. “Taxicabs” shall not include:

Employer-sponsored carpool vehicles;

Vehicles operated by or under contract with a governmental agency;

“Transportation network companies” as defined in Section 5431 of the California Public Utilities Code;

“Charter-party carriers” within the meaning of Chapter 8 of Division 2 of the California Public Utilities Code, including limousine services, which must operate on a prearranged basis and carry a waybill or trip report documenting their travel arrangements.

“Taxicab driver”

means any person who drives a taxicab for hire within the City, and who either is a taxicab operator or is employed or contracted by a taxicab operator.

“Taxicab operator”

means a person engaged in the business of owning, controlling, or operating one or more taxicabs that solicit or accept passengers within the City, and which person is substantially located within the City.

“Substantially located”

means, in reference to a City or County, that a taxicab operator meets either of the following conditions:

The operator’s primary business address is located within the City’s or County’s jurisdiction; or

The total number of prearranged and non-prearranged trips that originate within the City’s or County’s jurisdiction account for the largest share of a taxicab operator’s total number of trips within the County over the previous calendar year, as determined annually.

(Ord. 19-01 § 1)

Exceptions & meaning →

§ 5.04.020. Operator’s Permit Required.

Every taxicab operator shall apply for an operator’s permit from the City and pay a permit fee. Applications for an operator’s permit shall be signed by the applicant and shall include the following information:

A. Name and business address of the applicant.

B. If the applicant is a corporation, the names and addresses of its directors.

C. Documentation substantiating where in the County of Santa Barbara an operator is substantially located, including trip data showing that prearranged and non-prearranged trips originating from a single jurisdiction accounts for the largest share of the operator’s total number of trips within the County.

D. Proof of a valid taxicab operator permit and driver permit issued by the jurisdiction identified in subsection C.

E. Certificate of insurance demonstrating public liability and property damage coverage for each taxicab to be used within the City.

F. Number of vehicles to be operated under the permit.

G. Such further information as the City may require.

(Ord. 19-01 § 1)

Exceptions & meaning →

§ 5.04.030. Operator Duties.

A. Taxicab operators shall not allow any person other than a taxicab driver permitted in accordance with Article II, to operate any of its taxicabs for hire within the City.

B. Taxicab operators shall not prejudice, disadvantage, or require different rates or provide different service to a person because of race, national origin, religion, color, ancestry, physical disability, medical condition, occupation, marital status or change in marital status, sex, or any characteristic listed or defined in Section 11135 of the Government Code.

C. In addition to the other requirements specified in this chapter, taxicab operators shall do all of the following:

  1. Maintain reasonable financial responsibility to conduct taxicab transportation services in accordance with the requirements of Section 5.04.040.

  2. Ensure compliance with, and pay all costs of complying with, the mandatory controlled substance and alcohol testing program for taxicab drivers under Section 5.04.110(B).

  3. Participate in the pull-notice program pursuant to Section 1808.1 of the California Vehicle Code, which enables operators to regularly check the driving records of all taxicab drivers, whether employees or contractors.

  4. Maintain a safety education and training program in effect for all taxicab drivers, whether employees or contractors.

  5. Maintain a disabled access education and training program to instruct its taxicab drivers on compliance with the federal Americans with Disabilities Act of 1990 (42 U.S.C. Section 12101 et seq.) and amendments thereto, and State disability rights laws, including instructing drivers that it is illegal to decline to serve a person with a disability or who has a service animal.

  6. Maintain its taxicabs in a safe operating condition and in compliance with the California Vehicle Code as specified in Section 5.04.130.

  7. Provide the City with an address of an office or terminal where documents supporting the requirements of this chapter may be inspected by the City.

  8. Keep current the information furnished to the City under Section 5.04.020.

(Ord. 19-01 § 1)

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§ 5.04.040. Insurance Requirements.

A. No taxicab operator’s permit shall be issued until the applicant first files with the City a certificate of insurance, on a form provided by the City and approved by the City Manager.

B. During the term of a permit issued pursuant to this chapter, a taxicab operator shall maintain in full force and effect, at no cost to the City, a comprehensive auto and general liability insurance policy.

  1. In an amount no less than $1,000,000.00 per occurrence combined single limit for bodily injury and property damage; and

  2. Providing that the City, its officers, agents, and employees are to be named as additional insureds under the policy.

C. Insurance coverage afforded to the City shall be primary.

D. Cancellation or termination of the policy described in this section shall be grounds for revocation or suspension of the permit until a valid certificate is furnished to the City.

(Ord. 19-01 § 1)

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§ 5.04.050. Hold Harmless Agreement.

Each taxicab operator shall, and by acceptance of the permit, does agree to hereby indemnify and hold harmless the City, its officers, agents and employees from any and all damages, claims, liabilities, costs including attorney’s fees, suits or other expenses resulting from and arising out of said taxicab operator’s operations.

(Ord. 19-01 § 1)

Exceptions & meaning →

§ 5.04.060. Fees and Term.

A. Fees. Operator permit fees shall be in the amount stated in the City’s Fee Schedule. The fees for annual permit renewals and taxicab vehicle stickers shall also be in the amount stated in the City’s Fee Schedule.

B. Term. All permits and vehicle stickers issued to taxicab operators shall be for the period of one calendar year.

C. The City may adopt by ordinance or resolution additional fees or assessments in an amount sufficient to pay for the costs of carrying out the provisions of this chapter.

(Ord. 19-01 § 1)

Exceptions & meaning →

§ 5.04.070. Taxicab Fares and Rates.

A. A taxicab operator may set fares or charge a flat rate. However, the City may set a maximum rate.

B. A taxicab operator may use any type of device or technology approved by the Division of Measurement Standards to calculate fares, including the use of Global Positioning System metering, provided that the device or technology complies with Section 12500.5 of the Business and Professions Code and with all regulations established pursuant to Section 12107 of the Business and Professions Code.

C. A taxicab operator shall disclose fares, fees, or rates to its passengers. An operator may satisfy this requirement by disclosing fares, fees, or rates on its Internet website, mobile telephone application, or through telephone orders upon a customer’s request.

D. A taxicab operator shall notify passengers of the applicable fare or rate prior to a passenger accepting walkup rides or rides by street hails. Rates may be provided on the exterior of the vehicle, within a mobile telephone application or other Internet-connected device, or otherwise be made clearly visible inside the taxicab.

(Ord. 19-01 § 1)

Exceptions & meaning →

§ 5.04.080. Grounds for Denial, Revocation, or Suspension.

When the public safety and interest so requires, the Director of Neighborhood Services and Public Safety may refuse to issue a taxicab permit, and may suspend or revoke any such permit, as when an applicant or operator:

A. Has knowingly made a false statement in a material matter either in his or her application or in any reports or other documents furnished by him or her to the City.

B. Does not maintain and operate his or her vehicle and other equipment in the manner and in the condition required by law and applicable regulations.

C. Is required to register as a sex offender under the provisions of Section 290 of the California Penal Code.

D. Within the three-year period immediately preceding the application has been under suspension, revocation or probation by the Department of Motor Vehicles for a cause involving the safe operation of a motor vehicle, or has been convicted of any of the following offenses: driving while intoxicated; or reckless driving involving bodily injury.

E. Has been convicted of any offense punishable as a felony, or has been convicted within a 10-year period immediately preceding the crime of theft in either degree.

F. Has been involved within the two years immediately preceding the application in any motor vehicle accident causing death or personal injury.

G. Has violated any provision of this chapter, or has been convicted of any violation of the California Vehicle Code.

H. Has failed to pay required permit fees.

(Ord. 19-01 § 1)

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§ 5.04.090. Appeal.

A. In the event that the Director intends to deny a permit application or to revoke or suspend an operator’s permit, written notice of such denial or intent to revoke or suspend shall be served by first-class mail upon the applicant or permit holder. The notice shall state the grounds for the Director’s decision and shall inform the applicant or permit holder of his or her right to appeal to the City Council within 15 days of the notice.

B. Upon receipt of a timely, written request for appeal, the City Clerk shall set a hearing to occur within 30 days before the Council or its designated hearing officer and shall provide written notice of the same to the appellant.

C. The Council shall make its decision by majority vote, either at the end of the hearing or at a date not more than 10 business days after the close of the hearing. The decision of the Council shall be final.

(Ord. 19-01 § 1)

Exceptions & meaning →

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