Part 4

Emeryville Municipal Code · 2026-07 edition · updated 2026-10-02 · Emeryville

5-22.33. Operational Standards.¶

5-22.34. Service Standards.¶

5-22.35. Billing and Information Standards.¶

5-22.36. Verification Compliance with Standards.¶

5-22.37. Subscriber Complaints and Disputes.¶

5-22.38. Disconnection/Downgrades.¶

5-22.39. Negative Option Billing Prohibited.¶

5-22.40. Deposits.¶

5-22.41. Parental Control Options.¶

5-22.42. Additional Requirements.¶

5-22.43. Penalties for Noncompliance.¶

5-22.44. Additional Consumer Protection and Services Standards.¶

5-22.45. Compatibility with Consumer Electronics Equipment.¶

5-22.46. Rate Regulation.¶

5-22.47. Billing Procedures.¶

5-22.48. Refunds.¶

5-22.49. Notice of Rate Increases.¶

5-22.50. Non –Discrimination and Customer Privacy.¶

5-22.51. Written or Oral Notice to Enter Property.¶

5-22.52. Notice Regarding Channel Scrambling.¶

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Emeryville Municipal Code

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