Title 5 — BUSINESS LICENSES AND REGULATIONS›Chapter 5.86 — CABLE COMMUNICATIONS SYSTEMS

Article IX — OPERATIONS AND MAINTENANCE

Duarte Municipal Code · 2026-09 edition · updated 2026-10-02 · Duarte

5.86.360 - Maintenance and complaints.¶

5.86.365 - Procedures for handling of complaints.¶

5.86.370 - Remedies for inadequate performance.¶

5.86.375 - Triennial audit of performance.¶

5.86.380 - System technical data.¶

5.86.385 - Availability of technical data.¶

5.86.390 - Emergency repair capability.¶

5.86.395 - Customer service standards and procedures—Criteria.¶

5.86.400 - Customer service standards and procedures—Information to customers.¶

5.86.405 - Customer service standards and procedures—Billing.¶

5.86.410 - Customer service standards and procedures—Referral of accounts to collection agencies.¶

5.86.415 - Refund.¶

5.86.420 - Quality of service.¶

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Duarte Municipal Code

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