Chapter 8B — CABLE SYSTEMS AND OPEN VIDEO SYSTEMS
Article 8B.05 — CUSTOMER SERVICE STANDARDS
Davis Municipal Code · 2026-07 edition · updated 2026-10-02 · Davis
§ 8B.05.010. Consumer protection standards in general.¶
§ 8B.05.020. Office availability.¶
§ 8B.05.030. Telephones.¶
§ 8B.05.040. Scheduling work.¶
§ 8B.05.050. Service standards.¶
§ 8B.05.060. Penalties.¶
§ 8B.05.070. Disabled services.¶
§ 8B.05.080. Notice to subscribers regarding service.¶
§ 8B.05.090. City approval of notices and bills.¶
§ 8B.05.100. Changes in noticed information.¶
§ 8B.05.110. Truth in advertising—Usability standards.¶
§ 8B.05.120. Public inspection of file.¶
§ 8B.05.130. Interruptions of service.¶
§ 8B.05.140. Prorated billing.¶
§ 8B.05.150. Billing statement.¶
§ 8B.05.160. Credit for service impairment.¶
§ 8B.05.170. Billing complaints.¶
§ 8B.05.180. Billing refunds.¶
§ 8B.05.190. Credits for cable service.¶
§ 8B.05.200. Disconnection and downgrades.¶
§ 8B.05.210. Security deposit.¶
§ 8B.05.220. Disconnection due to nonpayment.¶
§ 8B.05.230. Disconnection and restoration.¶
§ 8B.05.240. Operator's property.¶
§ 8B.05.250. Deposits.¶
§ 8B.05.260. Parental control option.¶
§ 8B.05.270. Bundled services.¶
§ 8B.05.280. Relief from obligations.¶
§ 8B.06.010. Severability.¶
§ 8B.06.020. Connections to cable system—Use of antennae.¶
§ 8B.06.030. Discrimination prohibited.¶
§ 8B.06.040. Transitional provisions.¶
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