City of Industry Municipal Code Ch. 13.03 Rules and Regulations

It is unlawful for any person to violate any of the provisions of this chapter or any of the provisions of rules and regulations herein set forth, as well as any of the provisions of any rules and regulations hereinafter adopted or amended by resolution. Any person, firm or corporation applying for the service of the water-works system shall agree in writing to comply with the terms and provisions of this chapter, the rules and regulations herein enacted as well as any rules and regulations hereinafter enacted by resolution, as well as with any amendment or addition to any of the foregoing. Said rules and regulations are as set forth in Sections 13.03.020 through 13.03.170.

(Ord. 400 § 2, 1977)

If any person fails to comply with any of the foregoing, the manager shall be advised of such failure. If said person thereafter does not correct said noncompliance within a reasonable time after notification from the manager to do so, the manager shall have the right, after giving notice, to discontinue service to said person. Except in case of emergency the manager shall not discontinue the service of the persons except on written five-day notice thereof advising said person in what particular there has been a violation or noncompliance for which service will be discontinued if said violation or noncompliance has not been remedied. This notice, however, may be dispensed with by the manager in his or her discretion in the event of an emergency demanding immediate curtailment of said service in order to protect public life or property.

(Ord. 400 § 2, 1977)

Every consumer shall at his or her own risk and expense furnish, install and maintain in good and safe condition all apparatus and appliances which may be required for receiving, controlling, applying and utilizing water furnished by the city. Where any part of the consumer's installation is found to be unsafe or hazardous, or where the consumer wilfully wastes water in any manner, the water may be shut off without notice until such unsafe or hazardous or wasteful practices have been discontinued or until such repairs or modifications have been made to the satisfaction of the city. Any damage. occurring to the meters or other pipes or appliances owned by the city which is caused by carelessness, neglect or unsafe apparatus of the consumer shall be paid for by the consumer on presentation of a bill therefor. The city does not assume the responsibility of inspection of the consumer's installation and assumes no liability, nor shall the city be responsible for any damage occurring on the premises or elsewhere by unsafe condition or apparatus at or after the service is turned on, nor for any damage resulting from the turning off of water service.

(Ord. 400 § 2, 1977)

The manager shall direct that the continuance of service to any consumer having apparatus or appliances the operation of which in the judgment of the manager would be detrimental to the water service being furnished by the city to its other consumers in the immediate vicinity or detrimental to the public health, safety and welfare, be terminated.

(Ord. 400 § 2, 1977)

All portions and part of the waterworks system used in supplying water to the consumer shall remain the property of the city and may only be repaired, replaced or removed as the city shall so direct. Property herein mentioned includes all meters and appliances, service pipes, lines and mains installed by the city whether on public property or property of the consumer.

(Ord. 400 § 2, 1977)

It is unlawful for any person other than those designated and authorized by proper authority to tap, open, connect with, operate or otherwise tamper with any main, pipe, valve, meter or fire hydrant or any other equipment which forms a part of the waterworks system.

(Ord. 400 § 2, 1977)

All meters shall be installed by the city and shall be only removed, repaired or replaced by the city. No rent or other charge whatsoever shall be made by the consumer for the placing of any meter or appliance upon the consumer's premises. No person shall move, repair, tamper with, injure or destroy any of said meters or appliances other than a representative of the city. The city shall have the right to remove any and all of its facilities installed on a consumer's premises at the termination of service. Meters, wherever practicable, shall be placed in a meter box in the roadside area and if not so practicable shall be placed in some other convenient place upon the consumer's premises so that the same at all times are accessible for inspection, reading and testing. No person, other than a representative of the city, shall make or maintain any bypass or other connection between the meter and the main and shall not tamper with the meter in any way.

(Ord. 400 § 2, 1977)

No person may resell any of the water received by him or her from the city to any other person, or for any other purpose or on other premises than specified in his or her application for service.

(Ord. 400 § 2, 1977)

No person may waste or permit the waste of water as follows:

A. Washing of hard or paved surfaces, including sidewalks, walkways, driveways, parking areas, tennis courts, patios or alleys, is prohibited except when necessary to alleviate safety or sanitary hazards or as surface preparation for the application of any architectural coating or painting. All such permitted washing must be done by use of a hand-held bucket or similar container, a hand-held hose equipped with a positive self-closing water shut-off device, a low-volume, high-pressure cleaning machine, or a low-volume high-pressure water broom.

B. Watering in a manner that results in overspray or excessive runoff onto hard or paved surfaces is prohibited. However, at the discretion of the city, exceptions may be made if the hard or paved surfaces adjacent to a landscape area are designed and constructed to drain entirely to landscaping.

C. Leaks in distribution, irrigation, or plumbing systems must be promptly corrected after discovery, and in no event more than seventy-two hours after receiving notice from the city.

D. Water fountains and decorative water features must have a water recirculation system.

E. Except for testing an irrigation system for a reasonable period of time, watering is prohibited between the hours of nine a.m. and five p.m., and irrigation systems are limited to no more than fifteen minutes of watering per day per station. These restrictions do not apply to the use of a hand-held bucket or similar container, a hand-held hose equipped with a positive self-closing water shut-off nozzle or device, an irrigation system that uses stream rotor sprinklers that meet a seventy percent efficiency standard, to very low-flow drip type irrigation systems where no emitter produces more than two gallons of water per hour, or to commercial nurseries and growers. Irrigation for the purpose of maintaining recreational fields is also exempt. In addition, irrigation for the purpose of installing and germinating new lawns or landscaping is exempt from these restrictions for a period not to exceed three weeks, unless the city gives written permission to a water user for an extension beyond three weeks due to a longer installation and germination period.

(Ord. 400 § 2, 1977; Ord. 758 § 5, 2010)

No person shall install or maintain, or permit to be installed or maintained, any connection or cross-connection between the water supply system of the city and any other source of water supply whatsoever, without the approval of the manager. Water service may be discontinued to any premises upon which there is found to be another source of water supply or a possible cross-connection. Said service shall not be restored until such cross-connection has been eliminated or backflow devices satisfactory to the city have been installed. The expense and maintenance of backflow devices and the cost of eliminating cross-connections shall be paid by the consumer or owner of the premises.

(Ord. 400 § 2, 1977)

No water service connection to any premises shall be installed or maintained by this department unless the public water supply is protected as required by state regulations and this title. It is unlawful for any person, firm or corporation at any time to make or maintain or cause to be made or maintain, temporarily or permanently, for any period of time whatsoever, any cross-connection between plumbing pipes or water fixtures being served with water by the department and any other source of water supplied or to maintain any sanitary fixture or other appurtenances or fixtures which by reason of their construction may cause or allow backflow of water or other substances into the water works system and/or the service of water pipes or fixtures of any customer. In addition to the regulations contained in this chapter, all cross-connections shall be subject to the cross connection control program as established by Chapter 13.12 of this title and any violation of said Chapter 13.12 shall constitute a violation of this section.

(Ord. 400 § 2, 1977; Ord. 557 § 1, 1988)

The city or its duly authorized agents or contractual agent shall at all times have the right of ingress to and egress from the consumer's premises at all reasonable hours for any purpose reasonably connected with the furnishing of water and the exercise of any and all rights secured to it by law or the rules and regulations enacted under this chapter. A customer shall provide and maintain reasonable access for city representatives to all service connections, meters, backflow prevention devices, or other facilities pertinent to water service installed on consumer's premises.

(Ord. 400 § 2, 1977)

It is unlawful to damage or interfere with or to place any object, materials, dirt or debris, garbage or rubbish cans or accumulation of any kind upon or about any fire hydrant, gate valve, manhole, meter or meter box, shutoff valve, or valve box so as to prevent free and immediate access to same at all times.

(Ord. 400 § 2, 1977)

An official identification card shall be carried or worn by all employees who, in line of duty, may be required to enter upon private premises. Every employee, upon ceasing to be employed in the department, shall surrender and deliver to the proper official all identification cards and credentials of the department.

(Ord. 400 § 2, 1977)

No person, as owner or occupant of any premises supplied with city water, shall refuse admittance to, or hinder or prevent inspection by an authorized employee of the department when on official business, and if any person, as owner or occupant of such premises, does so refuse, hinder, or prevent, the water to such premises may be shut off.

(Ord. 400 § 2, 1977)

The city may refuse water service or may discontinue service at any time if found necessary in order to protect the city against abuse or fraud.

(Ord. 400 § 2, 1977)

The city council may from time to time amend, alter or add additional rules and regulations pertaining to the maintenance and operation and use of the waterworks system. In addition, the city council may, by resolution, adopt such additional rules and regulations pertaining to the maintenance and operation and use of the waterworks system as it deems necessary including, as well, charges for the use of said service, which said rules and regulations may be amended, altered, repealed or added to by the city council from time to time as it deems necessary in its discretion. Such resolution shall be adopted in the form and manner that any other resolution of the city council would be adopted with the exception that any resolution creating or establishing a charge for the use of the service of the waterworks system or repealing or amending any charge for said use shall only be adopted after two readings, at least five days apart and after a public hearing on the adoption of said resolution. The manager, with the advice and the assistance of the city attorney, is given power and authority to interpret and apply said rules and regulations. Any person aggrieved by the decision of said manager may appeal said decision to the city council and the decision of the city council shall be final and conclusive thereon.

(Ord. 400 § 2, 1977)