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DIVISION 1. DEPARTMENT OF CONSUMER AFFAIRS 100-472.5›CHAPTER 8. Dispute Resolution Programs 465-471.5›ARTICLE 7. Rules and Regulations 471-471.5

§ 471.5

California Business and Professions Code · 2020-11 edition · updated 2026-10-04 · California

Each program funded pursuant to this chapter shall annually provide the county with statistical data regarding its operating budget; the number of referrals, categories, or types of cases referred to the program; the number of persons served by the program; the number of disputes resolved; the nature of the disputes resolved; rates of compliance; the number of persons utilizing the process more than once; the duration of and the estimated costs of the hearings conducted by the programs; and any other information that the county may require. The data shall maintain the confidentiality and anonymity of the persons employing the dispute resolution process.

(Amended by Stats. 1987, Ch. 56, Sec. 1.)

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