DIVISION 8. SPECIAL BUSINESS REGULATIONS 18400-22948.25›CHAPTER 3.1. Household Movers Act 19225-19294›ARTICLE 5.3. Delivery and Claims 19265-19265
§ 19265
California Business and Professions Code · 2018-11 edition · updated 2026-10-04 · California
A claim against a household mover for loss or damage of goods shall not be denied solely because the lost or damaged goods were not noted at the time of delivery. Whenever a household mover requires a signed statement acknowledging delivery and receipt of goods, the statement shall not include any representation that the goods were delivered in satisfactory condition, but shall include a notice that the shipper may file a claim with the household mover for lost or damaged goods.
(Added by Stats. 2017, Ch. 421, Sec. 8. (SB 19) Effective January 1, 2018. Operative July 1, 2018, pursuant to Section 19294.)
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