Title 5 — BUSINESS LICENSES AND REGULATIONS›Chapter 5.20 — CABLE SYSTEMS AND OPEN VIDEO SYSTEMS
American Canyon Municipal Code § 2.2 Standards for Call Response
American Canyon Municipal Code · 2026-09 edition · updated 2026-10-04 · American Canyon
Cite as: American Canyon Municipal Code § 2.2 · Text as of 2026-10-04
2.2.1.¶
Answer Time will not exceed thirty (30) seconds or four (4) rings. Under normal operating conditions the
Franchisee shall meet this requirement at least ninety (90) percent of the time.
2.2.2.¶
The average Speed of Answer shall not exceed thirty (30) seconds. Under normal operating conditions the
Franchisee shall meet this requirement at least ninety (90) percent of the time.
2.2.3.¶
2.2.4.¶
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