0625 Publ 3753 (PDF)

Official source: IRS Forms, Instructions & Publications (https://www.irs.gov/pub/irs-pdf/p3753.pdf), retrieved 2026-10-03. U.S. Government work (17 U.S.C. § 105).

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www.ImproveIRS.org

The Taxpayer Advocacy Panel (TAP) is comprised of geographically

and demographically diverse citizen volunteers whose mission is to

listen to taxpayers, identify taxpayers’ issues, and make suggestions

for improving IRS service and customer satisfaction.

We are a Federal Advisory Committee established under the

authority of the Department of the Treasury that increases

opportunities for U.S. citizens to communicate suggestions for

improving IRS.

We all want to be heard when it comes to tax issues and the Internal

Revenue Service. Everyone has something to say about IRS customer

service. With TAP, you can have your say. You can talk to someone

who understands and is committed to improving the IRS.

We greatly appreciate your input and ideas. Our ultimate goal is

to enhance the IRS experience for all taxpayers. Together, we can

achieve this and make a positive impact for everyone.

1. 1 Identify taxpayer issues based on feedback submitted to TAP by the public and raises these issues directly to the IRS.

2. 2 Submit recommendations to the IRS to improve efficiencies, update problematic systems/procedures, and improve taxpayers’ customer service experiences.

3. 3 Work in partnership with IRS employees to resolve systemic problems, monitor IRS progress in implementing and maintaining solutions.

4. 4 Listen to taxpayers through public forums that are designed to gather information on IRS issues.

5. 5 Strive to improve IRS responsiveness to taxpayers’ needs.

6. 6 New panel members are recruited annually including volunteer members from all 50 states, the territory of Puerto Rico, the District of Columbia, and an international member to represent U.S. citizens living abroad.

7. 7 Focus on systemic initiatives or issues that cut across all taxpayer communities.

social media to improve IRS customer service.

9. 9 Maintain a public facing website,

www improveirs.org.

1010. Accept suggestions via telephone:

1-888-912-1227 or website: www.improveirs.org.

We need your suggestions.

Learn more about the Taxpayer Advocacy Panel at ImproveIRS.org

Publication 3753 (Rev 6-2025) | Catalog Number 31813J Department of the Treasury | Internal Revenue Service | www.irs.gov