Internal Revenue Manual Part 2. Information Technology

Official source: Internal Revenue Manual (https://www.irs.gov/irm/part2/irm_02-003-081), retrieved 2026-10-03. U.S. Government work (17 U.S.C. § 105).

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(1) This transmits revised IRM 2.3.81, IDRS Terminal Responses, Command Code ESTABA.

(1) IRM 2.3.81.1, Program Scope and Objectives: This IRM has been revised to change all instances of Wage & Investment (W&I) to Taxpayer Services (TS).

Rajiv Uppal Chief Information Officer (CIO)

CC ESTAB Requesters Mailing addresses can be viewed, updated, added, and deleted from the DOC database by way of command code ESTAB, modifier "A."

Purpose: This transmits revised IRM 2.3.81, IDRS Terminal Responses, Command Code (CC) ESTAB modifier “A” (ESTABA).

Audience: All IRS business units.

Policy Owner: The Chief Information Officer (CIO) is responsible for overseeing all aspects of our systems that operate the nation’s tax infrastructure.

Program Owner: IT

Primary Stakeholders: Taxpayer Services (TS), Large Business and International (LB&I), Small Business Self-Employed (SB/SE), Tax Exempt and Government Entities (TE/GE).

Program Goals: This system manages data that was extracted from Corporate Account Data Stores (BMF, IMF, and EPMF) allowing IRS employees to take specific actions on taxpayer account issues and track status of an account.

Document Request System (DOC) allows users to requests documents from Service Center and Federal Records Center return files. Requests are printed out on Form 4251 Return Charge Outs. These requests are initiated by terminal inputs of command code ESTAB. Upon reaching the print site these requests are sorted into manageable order and the Forms 4251 are printed and forwarded for service. DOC is the principal means for obtaining original documents, copies and information from return files. The DOC project also has the following functions:

Allows single approved user to update an AIMS contact listing for employees (separate from other ESTAB functionality.

Allows users to view, update, and delete district office addresses stored RDMS database. These addresses are used to mail requested documents to users.

Allows users to view all of their document requests for up to 60 days. Also allows users to edit or delete same day requests before batch printing.

Allows users to request microfilm request to the Microfilm Unit for research.

Allows the Service Center Files area to enter the current retirements of documents to the Federal Records Center. Also allows users to also delete obsolete records.

Allows users to request SCRIPS images of documents.

Command Code ESTAB was developed as the principal means for obtaining original documents, copies and information from return files.

ESTAB Project Lead is responsible for:

Review and implementation of Work Requests (WR) that affect ESTAB.

Updating the contents of this IRM.

The document request system was the first application to launch a relational database system on the UNISYS mainframe. The database is accessed through embedded SQL statements within the code.

There are 2 databases; one located at each computing center. (TCC & MCC).

Access to this program is governed by SACS.

Table of commonly used Terms and Acronyms is below:

Term or Acronym:

Meaning:

cc/CC

Command Code

DOC

Document Request System

ESTABA

ESTAB CC used to allow users to view, add, update, or delete mailing addresses in ESTAB database.

MCC/TCC

Computing Centers, Martinsburg and Memphis

RDMS

Relational Database on Unisys Mainframe

SACS

Security and Communications System in charge of maintaining security protocols across CCs.

WRs

Work Requests

No related resources available for Command Code ESTAB with Modifier “A”.

ESTABA users are required to input the Command Code (CC) in columns 1-5, CC Modifier in column 6, Request Code in column 7, and the State-Code goes in columns 8 and 9 (as applicable) on line 1 of their IDRS terminal screen, then depress Enter/XMIT. The IDRS terminal screen will display the appropriate screen based on requester inputted modifier. Line 24 of the IDRS terminal screen will give instructional information.

If any element(s) of data are invalid, a message will display on line 24. Error literals will display corresponding to the invalid element(s). Error messages are defined in see IRM 2.3.81.6 and 2.3.81.7, Command Code ESTAB—Error Messages.

"REQUEST COMPLETED" message on line 24 indicates all data fields contain valid data, and request has been accepted by the DOC database.

A one character alphabetic code inputted on line 1, column 7 of ESTABA. Used to identify the type of request being made. The request code is:

Request Code

Purpose

E

Not available for user input. This request code will display as a result of a successfully completed Request Code "L."

L

Used to obtain a list ESTAB requestor's mailing addresses stored on the DOC RDMS database.

When an element of data is invalid a error message will be displayed on line 24. The element that is invalid will display an asterisk to the right of the invalid element.

ERROR MESSAGES

Error 1

Invalid Command Code Modifier, must be A, D, H, M, R, or S.

Solution 1

Self Explanatory

Error 2

Invalid, must perform Request-Code "L" prior to Request-Code "E"

Solution 2

Must perform ESTABA Request Code "L" before performing Request Code "E"

Error 3

Invalid State-Code, enter a valid two character State Code

Solution 3

Example, the mailing State Code for OHIO is OH.

Error 4

Invalid Request-Code, code must be "A," "E," or "L"

Solution 4

Put a "L" in line 1 column 7

Error 5

Invalid Next Page value, this field must be a "+," "-," or Empty

Solution 5

Self Explanatory

Error 6

Invalid, please put an "X" to the left of your address

Solution 6

Self Explanatory

Error 7

Invalid, remove "X" from address above, or remove + or - from Next-Page field

Solution 7

Only one option can contain information.

Error 8

Invalid, select "X" in a address above, or put + or - in Next-Page field

Solution 8

One option must be chosen.

When an element of data is invalid a error message will be displayed on line 24. The element that is invalid will display an asterisk to the right of the invalid element.

ERROR MESSAGES

Error 1

Invalid Command Code Modifier, must be A, D, H, M, R, or S.

Solution 1

Self Explanatory

Error 2

Invalid, the Select Desired Action field must contain a "D" , "U" , or "N"

Solution 2

Self Explanatory

Error 3

Invalid State-Code, please enter a valid 2 character state abbreviation

Solution 3

Self Explanatory

Error 4

Invalid Street-Suffix, please enter a valid suffix abbreviation

Solution 4

Self Explanatory

Error 5

Invalid Street-Suffix, enter a valid 2 to 4 character suffix abbreviation

Solution 5

Self Explanatory

Error 6

Invalid Street-Direction, must be empty or N, W, E, S, NW, NE, SW, SE

Solution 6

Self Explanatory

Error 7

Invalid State-Code, must be a valid 2 character state abbreviation

Solution 7

Self Explanatory

Error 8

Invalid Data, Zip Code required: 99999-9999 or 99999

Solution 8

Self Explanatory

Error 9

Invalid Zip-Cd Ext., extension field must contain 4 numbers, or 4 spaces

Solution 9

Self Explanatory

Error 10

Invalid Zip-Code, Zip Code field must contain numbers

Solution 10

Self Explanatory

Input Screen ESTABA, Request-Code L

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Record Element Description

Item

Line

Description and Validity

1

1

Command Code - Column 1 through 5 must contain "ESTAB" .

2

1

CC MODIFIER - Column 6 must be an "A" .

3

1

REQUEST CODE - Column 7 must be an "L" .

4

1

STATE-CODE - Column 8 and 9, this field must contain an two character State Code. Enter a two character State Code to see a list of all addresses from a given State.

5

3 through 21

SELECT STREET ADDRESS - Column 2, place an "X" in the Select-Street-Address field, across from the Street Address you wish to select.

6

23

NEXT PAGE NUMBER - Column 33, to display next page of addresses enter a "+. " To display previous page enter a "-."

ESTABA Request-Code"L"

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1. Example of input: CC ESTABA (Request Code L) Address Listing.

Input Screen ESTABA, Request-Code E

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Record Element Description

Item

Line

Description and Validity

1

1

Command Code - Column 1 through 5, must be "ESTAB" .

2

1

CC MODIFIER - Column 6, must be an "A" .

3

1

REQUEST CODE - Column 7, Must be an "E" .

4

1

ADDRESS-CODE - Column 8 through 12, this field must contain an five digit Address-Code.

5

12

STREET ADDRESS NUMBER - Column 23 through 27, will contain the Street Address Number, if applicable.

6

13

STREET NAME - Column 13 up to 32, will contain Street Address Name/P.O. Box.

7

16

STREET DIRECTION - Column 18 up to 19, will contain Street Address Direction (examples N, S, E, NW), if applicable.

8

16

STREET SUFFIX - Column 52 up to 55, will contain Street address Suffix (examples RD, DR, PKWY, ST), if applicable.

9

19

ADDRESS CITY - Column 6 up to 30, will contain Address City.

10

19

ADDRESS STATE - Column 39 and 40 will contain Address State Code. Enter a valid two digit State Code. (examples MI, OH, CA)

11

19

ADDRESS ZIP CODE - Column 50 up to 59, will contain Address Zip Code. Entered in format "99999" or "99999-9999" .

12

22

ADDRESS ACTION - Column 51, will contain Address Action Code must be an D (Delete), U (Update), or N (New).

ESTABA Request-Code "E"

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Examples of input:

CC ESTABA (Request Code E) Address Record.

After selecting an Address on the CC ESTABAL screen this screen ESTABAE displayed. Then we entered "0011" into the extension portion of the Zip Code field, and enter "U" in the Desired Address Action field. Then, transmit screen to complete request.

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