Vallejo Municipal Code Ch. 11.12 Application for Service

All persons or entities desiring water service from the water system shall make application therefor at the commercial office. The application shall be in the manner prescribed by the superintendent and shall be signed by the applicant or his authorized agent under penalty of perjury that the application is true, correct and complete. Receipt of such application shall not obligate the water system to provide water service until the application has been approved by the superintendent or his authorized agent. The application, a request water for water service, shall not obligate the applicant to take such service for any period of time in excess of that upon which the minimum charges for such account are based.

(Ord. 324 N.C. § 3.01, 1958; Ord. 1713 N.C. (2d), § 1, 7-28-2015)

All applications for water service shall set forth:

A. The definite boundaries of the premises to be served water;

B. The purpose and use of the water to consumed;

C. An estimate of the maximum instantaneous water demand; and

D. Such other information and details as may be deemed proper or necessary by the superintendent.

(Ord. 324 N.C. § 3.02, 1958.)

Each applicant for water service shall be required before approval of service to file an affirmation setting forth the applicant's belief the applicant meets the specific conditions required for water service. Such statements shall be on a form prescribed by the department and shall contain a written declaration that the affirmation is made under penalty of perjury. A signature on a form as described herein will satisfy the requirements of section 11.12.010.

Any person signing a statement containing such a declaration, who willfully and knowingly with intent to deceive states as true any material matter which he knows to be false, is subject to the penalty prescribed for perjury in the California Penal Code.

(Ord. 1713 N.C. (2d), § 2, 7-28-2015)

The water superintendent shall have the right to refuse to furnish water or may discontinue water service to any premises for the following reasons:

A. To protect the city and/or the water system from fraud and abuse;

B. The requested water service demand may be detrimental or injurious to the water service of other customers;

C. The distribution facilities are inadequate to supply the requested water service demand.

(Ord. 324 N.C. § 3.03, 1958.)

The water superintendent shall have the right to limit the total quantity of water furnished to any premises or to establish the times and the rates of draft at which water may be taken or will be furnished to any premises, although a limit or maximum use may or may not appear on the application or permit for the water service. Should conditions seem to warrant the limiting of water service, the superintendent shall be guided by but not restricted to:

A. The past seasonal water use at the premises;

B. The effect of current use on other customers; and

C. The effect of current use on the water system facilities.

(Ord. 324 N.C. § 3.04, 1958.)

Customers making any material change in the size, character or extent of their facilities utilizing the water service, or whose change in operations results in a large or unusual increase in the use of water, shall immediately give the commercial office written notice of the nature of the change and, if necessary, amend their application for water service. Any request for change in the size, location or number of water service connections to premises previously receiving water service will require the filing of a new application for water service, and all conditions and requirements of new water service and water service connections shall apply.

(Ord. 324 N.C. § 3.05, 1958.)

A person or firm taking possession of premises and using water without having made application to the commercial office for water service, shall be held liable for all the water deliver from the date of the last recorded meter reading. If proper application for service is not made within seven calendar days after notification to do so by the superintendent or if accumulated bills for water service are not paid upon presentation, the water service shall be discontinued without further notice.

(Ord. 324 N.C. § 3.06, 1958.)

After water service is commenced, the service applicant shall be liable for payment for all water delivered through that particular service and all other charges applicable to the service. Whenever two or more persons jointly make application for service, they shall receive a single periodic bill but shall be jointly and individually liable for payment of all charges appearing on such bills.

(Ord. 324 N.C. § 3.07, 1958.)

When an application for water service is made by a former customer who has failed to pay all bills for water service previously received or charges in relation to any other service received from the water system, the superintendent shall refuse to wish water service to the applicant until the outstanding bills and/or charges are paid; and shall also require a cash deposit as a guarantee for the payment of future bills.

(Ord. 324 N.C. § 3.08, 1958.)

A. Each applicant may be required to furnish and maintain a cash deposit for payment of charges in connection with the provision of water service where it appears to the finance director that the applicant's credit is insufficient to assure payment of any such charges as they become due. The deposit shall be applied as payment only to the final bill. An applicant will not need to furnish and maintain a cash deposit if the applicant has been a customer of record of the city of Vallejo for water service for twenty-four months or more within the past three years preceding application and having demonstrated a good credit history, which is defined as follows:

1. No delinquent notices within the last twenty-four months, and

2. No service disconnection for nonpayment of a bill or deposit within the previous twenty-four months; and

3. Has not had a check returned to the city for insufficient funds from his/her bank within the past twenty-four months and,

4. Has not filed for bankruptcy within seven years of the date of application.

B. Where the applicant is required to make a deposit, the amount shall be set as follows:

1. Residential Applicants. The amount shall not exceed a sum equal to twice the estimated periodic bill and in any event, the amount shall not be less than a minimum amount to be determined by the finance director.

2. Commercial Applicants. The amount shall not exceed a sum equal to three times the estimated average monthly bill. In any event, the amount shall not be less than three hundred dollars and which may be adjusted from time to time by the finance director.

Each applicant that is required to make a cash deposit may receive a reduction, as determined by the finance director, in the deposit requirement if, at the time of application, the applicant signs up for the city's electronic Automated Clearing House (ACH) debit program. If the applicant terminates their participation in the ACH debit program, or if the applicant's ACH debit is rejected or otherwise not paid by their financial institution, the applicant must, within thirty days of notice by the city, increase their deposit by the amount of the reduction they received.

(Ord. 1503 N.C.(2d) § 1, 2003: Ord. 587 N.C.(2d) § 1, 1981: Ord. 324 N.C. § 3.09, 1958.)

When a customer has furnished a deposit to guarantee payment of water bills, and service has been terminated, such deposit will be refunded to the customer after deduction of any unpaid charges.

(Ord. 1503 N.C.(2d) § 2, 2003: Ord. 324 N.C. § 3.10, 1958.)

A. Requests to discontinue water service shall be submitted in writing at the commercial office not less than two working days before the date on which the discontinuance is desired. The request shall stipulate a definite date, the same being a working day, during which water service shall be discontinued, and a proper forwarding address at which the customer will receive closing billing.

B. After the effective date of such discontinuance, all charges accruing shall cease for the period during which service shall be shut off, providing the shut off is for a period of not less than one month.

(Ord. 324 N.C. § 3.11, 1958.)