Earlier editions: 2026-07
Title 17 — Zoning Ordinance›Part 2 — Zoning Districts, Land Uses, and Development Standards
Upland Municipal Code § 17.06.030 Development Standards for Commercial Zones
Upland Municipal Code · 2026-10 edition · updated 2026-10-04 · Upland
Cite as: Upland Municipal Code § 17.06.030 · Text as of 2026-10-04
§ 17.06.010. Purpose of the Commercial Zones.¶
A. Commercial Zones. The purposes of the Commercial zones are to:
Maintain areas for a broad range of local-and regional-serving commercial and office establishments that meet the needs of current and future residents and take advantage of the City's location relative to regional roadway and transit systems;
Assure high-quality design and site planning of commercial and office areas to attract customers, enhance the neighborhoods in which they are located, and contribute to the positive character of the City as a whole;
Encourage the development of commercial and office areas that create an opportunity to walk and bike between businesses, shopping and residences; and
Ensure that new commercial and office development is designed to minimize traffic and parking impacts on surrounding neighborhoods and is appropriate to the physical characteristics of the site and the area where the project is located.
| Additional purposes of each Commercial zone: |
|---|
B. Neighborhood Commercial (NC). The NC zone is intended to provide for small-scale retail and service uses that meet the daily needs of nearby residents and workers. Standards for the NC zone are in-tended to reduce the need to drive by providing everyday goods and services close to where people live and work, and by allowing for centers of neighborhood activity that support small businesses. Development within this zone should maximize human-scaled elements while providing a sensitive transition between these uses and neighboring residential areas. Permitted uses within the NC zone include supermarkets, drug stores, small restaurants, laundromats, dry cleaners, and a variety of smaller shops. The maximum permitted FAR is 0.5. The NC zone implements the Neighborhood Commercial (NC) land use designation in the General Plan.
C. Highway Commercial (HC). The HC zone is intended to provide for a full range of retail, service, and office uses to serve the daily and occasional needs of residents, workers, and visitors. The HC zone is applied only along major corridors to ensure that a diversity of commercial uses is available within convenient locations. Permitted uses include general retail, personal services, professional offices, restaurants, gas and service stations, hotels and motels, and other similar commercial uses. Single-family homes are not permitted in the HC zone. The maximum permitted FAR is 0.5. The HC zone implements the Highway Commercial (HC) land use designation in the General Plan.
D. Regional Commercial (RC). The RC zone is intended for the development of regional shopping centers and accompanying uses that are visible from a regional standpoint, such as near freeways and major arterials. The RC zone is applied in the southern end of the City along Mountain Avenue and 7th Street near the entrance to I-10. Permitted uses include department stores, home furnishings and appliance stores, apparel stores, specialty retail stores, and restaurants. Development within this zone should address the freeway as well as arterial roadways through attractive building façades in order to establish an attractive gateway into the City. The maximum permitted FAR is 0.5. The RC zone implements the Regional Commercial (RC) land use designation in the General Plan.
E. Office/Professional (OP). While office uses are supported in all commercial designations, the OP zone is intended to provide for areas to be used predominantly for professional and administrative offices, supporting retail, and related uses. This zone is found predominantly around San Antonio Hospital to allow for medical-related office uses compatible with the hospital and nearby residential areas. Mixed office and commercial uses are supported as well. The maximum permitted FAR is 0.5. The OP zone implements the Office/Professional (OP) land use designation in the General Plan.
§ 17.06.020. Land Use Regulations for Commercial Zones.¶
A. Permitted Uses. Table 17.06-1 (Permitted Land Uses in the Commercial Zones) identifies land uses permitted in the commercial zones. The "Applicable Regulations" column notes additional regulations that apply to specific land uses in some or all districts. The majority of the applicable regulations are in Part 4 (Special Land Use Regulations), though some additional regulations are located in separate chapters, as indicated.
TABLE 17.06-1 PERMITTED LAND USES IN THE COMMERCIAL ZONES
| Key P Permitted Use CUP Conditional Use Permit Req. AUP Admin. Use Permit Req. — Use Not Allowed | Commercial Zones | Commercial Zones | Commercial Zones | Commercial Zones | Applicable Regulations |
|---|---|---|---|---|---|
| Key P Permitted Use CUP Conditional Use Permit Req. AUP Admin. Use Permit Req. — Use Not Allowed | Neighborhood Commercial (NC) | Highway Commercial (HC) | Regional Commercial (RC) | Office Professional (OP) | Applicable Regulations |
| Residential Land Uses | Residential Land Uses | Residential Land Uses | Residential Land Uses | Residential Land Uses | Residential Land Uses |
| Accessory Dwelling Unit | — | — | — | — | Ch. 17.37 |
| Accessory Structures, Non-Habitable [1] | — | — | — | — | Ch. 17.19 |
| Animal Keeping for Non-Commercial Purposes | See Title 6 of the Upland Municipal Code | See Title 6 of the Upland Municipal Code | See Title 6 of the Upland Municipal Code | See Title 6 of the Upland Municipal Code | |
| Boarding House | — | — | — | — | |
| Condominiums | — | — | — | — | |
| Duplex Home | — | — | — | — | |
| Emergency Shelters | — | — | — | — | |
| Family Day Care | |||||
| Small (8 or fewer) | — | — | — | — | |
| Large (9 to 14) | — | — | — | — | |
| Guest House | — | — | — | — | Ch. 17.19 |
| Home Occupations | Ch. 17.25 , Ch. 17.27 | ||||
| Minor | — | — | — | — | |
| Major | — | — | — | — | |
| Live/ |
|||||
| Commercial Live-Work | CUP | CUP | CUP | CUP | Ch. 17.28 |
| Industrial Live-Work | — | — | — | — | Ch. 17.28 |
| Mobile Home/ |
— | — | — | — | Ch. 17.30 |
| Multi-family Residential (Apartments) (3 or more attached) | — | — | — | — | |
| Residential Care Facilities | Ch. 17.36 | ||||
| Small (6 or fewer) | — | — | — | — | |
| Large (7 or more) | — | — | — | — | |
| Rest Home | CUP | CUP | CUP | CUP | |
| Senior Citizen Housing | — | — | — | — | Ch. 17.38 |
| Single-Family Dwelling | — | — | — | — | |
| Single-Room Occupancy Units | — | — | — | — | |
| Skilled Nursing Facilities | — | — | — | — | |
| Supportive and Transitional Housing | |||||
| Small (6 or fewer) | — | — | — | — | |
| Large (7 or more) | — | — | — | — | |
| Community Uses | Community Uses | Community Uses | Community Uses | Community Uses | Community Uses |
| Airport or Aircraft Land Field | — | — | — | — | |
| Cemeteries | — | — | — | — | |
| Child Care/ |
CUP | CUP | CUP | CUP | |
| Community Assembly | |||||
| Community Center, operated by governmental agency, philanthropic organization, or private agency | AUP | AUP | AUP | AUP | Ch. 17.24 |
| Community Gardens | CUP | CUP | CUP | CUP | |
| Cultural and Religious Facilities and Institutions (assembly) | AUP | AUP | AUP | AUP | Ch. 17.24 |
| Correctional Institutions and Facilities | — | — | — | — | |
| Cultural and Religious Facilities and Institutions (non-assembly) | AUP | AUP | AUP | AUP | |
| Equestrian Establishments | — | — | — | — | |
| Funeral Homes/ |
— | CUP | CUP | CUP | |
| Golf Courses and Country Clubs | — | — | — | — | |
| Hospital | CUP | CUP | CUP | CUP | |
| Libraries | P | P | P | P | |
| Office, Governmental | P | P | P | P | |
| Parks and Playgrounds, operated by governmental agency, philanthropic organization, or private agency | P | P | AUP | AUP | |
| Post-secondary Educational Institution or Trade Schools | AUP | AUP | AUP | AUP | |
| Private Educational Institutions (K-12) | CUP | CUP | CUP | CUP | |
| Public Safety Facilities | P | P | P | P | |
| Commercial Uses | Commercial Uses | Commercial Uses | Commercial Uses | Commercial Uses | Commercial Uses |
| Adult Businesses | — | CUP | — | — | Ch. 17.20 |
| Alcohol Sales, on-site as part of a restaurant | CUP | CUP | CUP | CUP | Ch. 17.21 |
| Alcohol Sales, on-site as part of a bar or entertainment use (other than a restaurant) | CUP | CUP | CUP | CUP | Ch. 17.21 |
| Alcohol Sales, off-site | CUP | CUP | CUP | CUP | Ch. 17.21 |
| Animal Care, Sales, and Services | |||||
| Non-boarding/ |
P | P | P | P | |
| Boarding Outdoor | AUP | AUP | AUP | AUP | |
| Animal Hospitals and Veterinary Services | P | P | P | P | |
| Art Gallery (non assembly) | P | P | P | P | |
| Automobile/ |
Ch. 17.22 | ||||
| Automobile Repair | AUP | AUP | AUP | AUP | Ch. 17.22 |
| Automobile Rental | AUP | AUP | AUP | AUP | |
| Automobile Service Station | AUP | AUP | AUP | AUP | |
| Automobile Storage/ |
— | — | — | — | |
| Automobile/ |
— | CUP | CUP | CUP | |
| Automobile/ |
— | AUP | AUP | AUP | |
| Automobile/ |
AUP | AUP | AUP | AUP | |
| Auto Accessory/ |
AUP | AUP | AUP | AUP | |
| Smog Check Testing | AUP | AUP | AUP | AUP | |
| Banks and Financial Institutions | |||||
| ATM | P | P | P | P | |
| ATM – drive through | AUP | AUP | AUP | AUP | |
| ATM – walk up | P | P | P | P | |
| Banks and Credit Unions | P | P | P | P | |
| Check Cashing Businesses | P | P | P | P | |
| Bicycle Rental, Sales, and Repair | P | P | P | P | |
| Cottage Food Operations | — | — | — | — | Ch. 17.25 |
| Dry Cleaners | |||||
| Drop-Off Only | P | P | P | P | |
| Processing | — | — | — | — | |
| Eating and Drinking Establishments | |||||
| Bars/ |
CUP | CUP | CUP | CUP | |
| Restaurants, Full-Service, Limited-Service, Take-out | P | P | P | P | |
| Restaurants, with Drive-Through Facilities | CUP | CUP | CUP | CUP | |
| Restaurants, with Live Entertainment/ |
CUP | CUP | CUP | CUP | |
| With Outdoor Dining and Seating | AUP | AUP | AUP | AUP | Ch. 17.32 |
| Beer, Wine and Liquor for Sale | CUP | CUP | CUP | CUP | |
| Fire Arms Clubs and Establishments | CUP | CUP | CUP | CUP | |
| Food and Beverage Sales | |||||
| Bakery | P | P | P | P | |
| Catering Businesses | P | P | P | P | |
| General Market/ |
P [3] | P [3] | P [3] | P [3] | |
| Mobile Food Vendor | — | AUP | AUP | AUP | Ch. 17.33 |
| Supermarket (10,000 sq. ft. or more) | P | P | P | P | |
| Health/ |
|||||
| Dance Studios, Pilates Studio, Yoga Studio, Martial Arts Studio | AUP | AUP | AUP | AUP | |
| Gymnasiums, Health Clubs, and Similar Uses | AUP | AUP | AUP | AUP | |
| Lodging | |||||
| Bed and Breakfast | — | — | — | — | Ch. 17.23 |
| Hotels and Motels | — | CUP | CUP | CUP | |
| Marijuana-Related Use and Activity | — | — | — | — | |
| Massage Therapy | CUP | CUP | CUP | CUP | Ch. 17.29 |
| Movie Theater | — | CUP | CUP | CUP | |
| Nursery (wholesale, retail) | P | P | P | — | |
| Outdoor Storage and Display | P | P | P | — | Ch. 17.16 |
| Pawning | — | AUP | AUP | — | |
| Personal Services (excluding massage) | P | P | P | P | |
| Psychics | — | AUP | AUP | — | |
| Public Storage | — | AUP | AUP | — | |
| Recreational Vehicle Storage and Parking | — | — | — | — | Ch. 17.34 |
| Recycling Facilities | Ch. 17.35 | ||||
| Reverse Vending Machines | AUP | AUP | AUP | AUP | |
| Small Collection Facilities | AUP | AUP | AUP | AUP | |
| Large Collection Facilities | — | CUP | CUP | — | |
| Processing Facility | — | — | — | — | |
| Unattended Collection Containers | P | P | P | P | 17.35.1 |
| Retail Stores, General Merchandise | P | P | P | P | |
| Secondhand Goods Store | P | P | P | P | |
| Smoke Shops [4] | CUP | CUP | CUP | — | Ch. 17.42.5 |
| Smoke Lounge/ |
CUP | CUP | CUP | — | |
| Swap Meets and Flea Markets [6] | — | — | — | — | |
| Tattoo Parlors | — | AUP | AUP | — | |
| Temporary, Seasonal, and Special Events | P | P | P | P | Ch. 17.41 |
| Warehousing | — | — | — | — | |
| Office/ |
Office/ |
Office/ |
Office/ |
Office/ |
Office/ |
| Business Support Services | P | P | P | P | |
| Office | P | P | P | P | |
| Medical or Dental Laboratory | P | P | P | P | |
| Medical or Dental Office | P | P | P | P | |
| Urgent Care Facility | P | P | P | P | |
| Mixed-Use | Mixed-Use | Mixed-Use | Mixed-Use | Mixed-Use | Mixed-Use |
| Mixed-Use | — | — | — | — | |
| Industrial/ |
|||||
| Animal Grazing | — | — | — | — | |
| Beekeeping | — | — | — | — | |
| Crop Cultivation (greater than 1 acre) | — | — | — | — | |
| Industrial | |||||
| Light Industrial | — | — | — | — | |
| Heavy Industrial | — | — | — | — | |
| Surface Mining and Reclamation/ |
— | — | — | — | Ch. 17.39 |
| Telecommunication and Utilities Uses | Telecommunication and Utilities Uses | Telecommunication and Utilities Uses | Telecommunication and Utilities Uses | Telecommunication and Utilities Uses | Telecommunication and Utilities Uses |
| Utilities, Major | AUP | AUP | AUP | AUP | |
| Utilities, Minor | AUP | AUP | AUP | AUP | |
| Wireless Telecommunication Facilities | Refer to Ch. 17.40 | Refer to Ch. 17.40 | Refer to Ch. 17.40 | Refer to Ch. 17.40 | |
| Other Uses | Other Uses | Other Uses | Other Uses | Other Uses | Other Uses |
| Parking, Surface | P | P | P | P | |
| Parking, Structured | CUP | CUP | CUP | CUP |
Notes:
| [1] | Metal storage containers are prohibited. Accessory structures shall only be permitted where there is a residential component in a residential or non-residential zone. |
|---|---|
| [2] | Used vehicle sales are permitted on up to 20 percent of the sales space of a vehicle sales and leasing business. |
| [3] | Markets may not be located less than 1,000 feet from another market. |
| [4] | See Chapter 17.42.5 (Smoke Shops). |
| [5] | Not permitted as part of a food establishment, unless conducted outside. |
| [6] | Swap meets and flea markets shall only be permitted as a temporary use per Chapter 17.41 (Temporary Use Permits and Film Permits). |
(Ord. 1910 § 2, 2016; Ord. 1931 § 12, 2018; Ord. 1944 § 3, 2020; Ord. 1948 § 8, 2021; Ord. 1949 § 2, 2021; Ord. 1970 § 5, 2022)
§ 17.06.030. Development Standards for Commercial Zones.¶
A. Parcel Size and Density. Table 17.06-2 (Parcel Size and Intensity Standards for Commercial Zones) identifies the parcel size and intensity standards that apply in commercial zones.
TABLE 17.06-2 PARCEL SIZE AND INTENSITY STANDARDS FOR COMMERCIAL ZONES
| Parcel Area (min.) [1] | Parcel Width (min.) | Floor Area Ratio (max.) [2] | |
|---|---|---|---|
| NC | 7,500 sq. ft. | 60 ft. | 0.5 |
| HC | 10,000 sq. ft. | 60 ft. | 0.5 |
| RC | 10,000 sq. ft. | 60 ft. | 1.0 |
| OP | 7,500 sq. ft. | 60 ft. | 0.5 |
Notes:
| [1] | Applies only to the creation of new parcels through the subdivision process. |
|---|---|
| [2] | Floor Area Ratio is defined and illustrated in Section 17.10.080 (Determining Floor Area Ratio). |
B. Structure Setbacks and Height. Table 17.06-3 (Setback and Height Standards for Commercial Zones) identifies structure setback and height standards that apply in commercial zones.
TABLE 17.06-3 SETBACK AND HEIGHT STANDARDS FOR COMMERCIAL ZONES [1]
| Development Standard | Zone | Zone | Zone | Zone | Additional Standards |
|---|---|---|---|---|---|
| Development Standard | NC | HC | RC | OP | Additional Standards |
| Setbacks [2] | Chapter 17.10 (General Provisions) | ||||
| Front | 5 ft. [3] | 5 ft. [3] | 5 ft. [3] | 5 ft. [3] | Chapter 17.10 (General Provisions) |
| Side | 5 ft. [3] | 5 ft. [3] | 5 ft. [3] | 5 ft. [3] | Chapter 17.10 (General Provisions) |
| Rear | 10 ft. [4] | 10 ft. [4] | 10 ft. [4] | 10 ft. [4] | Chapter 17.10 (General Provisions) |
| Structure Height (max.) | 35 ft. | 40 ft. | 40 ft. | 40 ft. [5] | Chapter 17.10 (General Provisions) |
Notes:
| [1] | See Section 17.10.040 (General Rules of Measurement) for rules of measurement for height and setback standards. |
|---|---|
| [2] | All required setbacks adjacent to major or secondary highways, freeways, drainage channels, or railroad rights-of-way shall require an additional 10 feet. |
| [3] | 15 feet minimum setback required if adjacent to residential use. |
| [4] | 25 feet minimum setback required if adjacent to residential use. |
| [5] | Maximum 4 stories; consideration of greater height only by CUP. |
§ 17.06.040. Landscaping.¶
A. Landscape and Irrigation Plans. Landscape and irrigation plans shall be prepared in accordance with Chapter 17.12 (Landscaping).
B. Landscaped Area.
NC, HC and OP Zone. The minimum landscaped area on a site within the NC, HC and OP zones shall be 15 percent.
RC Zone. The minimum landscaped area on a site within the RC zone shall be 10 percent.
Setback Areas. In addition to the required landscaped area specified in paragraphs 1 and 2 above, all setback areas shall be landscaped, excluding areas required for access to the property and public or quasi-public open space areas such as courtyards and outdoor seating areas.
§ 17.06.050. Commercial Design Guidelines.¶
In addition to the development standards contained in Section 17.06.030 (Development Standards for Commercial Zones), design guidelines are presented here to provide an added level of definition for the intended development character within commercial developments. The design guidelines are intended to establish general criteria for achieving a high quality design expression in site and building design while allowing reasonable flexibility in the implementation of developments within the commercial zones. The design guidelines are intended to assist project applicants during the project design phase and City staff and decision makers in the review and approval process.
The following design guidelines apply to all new commercial development, in addition to other applicable design guidelines found in other sections of the Zoning Ordinance.
A. Neighborhood Context.
The location of site uses should be coordinated with adjoining properties to avoid creating nuisances such as noise, odor, light intrusion, invasion of privacy, and traffic, particularly when development is adjacent to sensitive uses such as residential development.
Buildings should be compatible with the height, massing, setback, and design character of surrounding uses. New development should contribute to the visual quality and cohesiveness of its setting but need not imitate or mimic adjacent development.
Commercial development should not create unattractive views from neighboring uses by orienting blank building walls toward neighbors. Any visible building walls should incorporate architectural elements to create visual interest.
B. Site Design.
Buildings should be sited to reinforce the public street network by incorporating active façades, with windows, doors, and other architectural elements giving interest to the building wall along the sidewalk and providing views into and out of the building.
New building fronts should occupy at least half of a lot's available frontage. Buildings should be located as close as possible to the front setback line or immediately behind a public or semi-private space, such as an outdoor seating area for a restaurant. Building fronts should have building entrances and windows oriented toward the primary street.
In commercial centers the development of a complex of buildings is preferable to a single large structure. The varied massing provides visual interest and human scale. The spaces created between the various buildings provide opportunities for pedestrian plazas, courtyards, and other outdoor gathering areas. Pedestrian spaces should be part of a well-planned circulation system to avoid the creation of unused spaces.
C. Transitional Height.
- Commercial projects adjacent to single-family residential uses should provide the following additional stepbacks:
a. Commercial projects within 25 feet of a single-family property line should not exceed 25 feet in height.
b. Commercial projects between 26 and 45 feet from a single-family property line should not exceed 45 feet in height.
D. Building Design.
Design elements that create pedestrian interest, such as doors, windows, trellises, benches, or other similar elements, should be included at least every 40 to 60 feet along a building façade.
All façades should emphasize three-dimensional detailing such as cornices, window moldings, and reveals to cast shadows and create visual interest on the façade.
E. Corner Sites.
Where buildings are located at major or gateway intersections or front important community spaces as determined by the Development Services Director, a prominent architectural corner treatment of the building mass or attractively landscaped open space area is required.
Surface parking should not be provided at the corners of corner sites. Parking should be provided behind the building.
F. Pedestrian Orientation.
All commercial areas should emphasize pedestrian orientation by creating attractive pedestrian spaces that utilize such features as plazas, interior walkways, ornamental gates, trellises, lighting, plant materials, seating, and fountains.
Attractive, well-marked pedestrian links between parking and buildings should be provided. The connections should be clearly marked to provide safe access across traffic lanes and landscaped areas. Such walkways should utilize decorative paving at key locations.
All commercial buildings should be publicly accessible via a path or walkway from a public sidewalk.
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