Chapter 1.17
San Jose Zoning Code · 2026-06 edition · ingested 2026-07-07 · San Jose
FEES AND CHARGES
Parts:
1 General Provisions
2 Payment and Collection
1.15.125 Right to judicial review. ¶
Any person aggrieved by an administrative decision of a hearing officer on an administrative citation may obtain review of the administrative decision by filing a petition for review with the municipal court in Santa Clara county in accordance with the timelines and provisions set forth in California Government Code Section 53069.4. (Ord. 25055.)
Part 1
GENERAL PROVISIONS
Sections:
1.17.010 Waiver of fees.
1.17.015 Waiver of costs associated with requests for public records.
1.17.020 Failure to pay permit fees.
1.15.130 Notices. ¶
A. The administrative citation and all notices required to be given by this chapter shall be served on the responsible party in accordance with the provisions of Section 1.04.140 of this title.
B. Failure to receive any notice specified in this chapter does not affect the validity of proceedings conducted hereunder.
(Ord. 24725.)
1.17.030 Refund of fees based on clerical error or arithmetic miscalculation.
1.17.040 Refund of fees based on withdrawal of permit application.
1.17.050 Correcting erroneous or omitted assessments.
1.17.010 Waiver of fees. ¶
Fees, deposits, bonds or charges for permits, licenses, activities or services provided for by this
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§ 1.17.040
code may not be waived unless the waiver is otherwise specifically provided for in this code or unless waived by ordinance. (Ords. 21281, 26171.)
1.17.015 Waiver of costs associated with requests for public records. ¶
In responding to a request for records pursuant to the California Public Records Act, each council appointee or his or her designee, upon a determination that disclosure of the information is in the public interest because it is likely to contribute significantly to public understanding of the operations or activities of the government and is not primarily in the commercial interest of the requester, may waive the direct cost of duplication or the cost of programming and computer services necessary to construct a record as such waiver is specified in the schedule of fees and charges, as may be amended from time to time. (Ord. 29002.)
1.17.020 Failure to pay permit fees. ¶
Unless otherwise provided in this code, the failure to pay a fee, to post a bond or make a deposit required by this code in connection with a permit or license, within thirty days after notice that such fee, deposit or bond is due, shall render such permit or license void.
(Ords. 21383, 26171.)
1.17.030 Refund of fees based on clerical error or arithmetic miscalculation. ¶
A. The director of finance may refund an overpayment of any fee, deposit or charge collected pursuant to this code for a permit, license, activity or service provided by this code when such overpayment was made because of a clerical error or arithmetic miscalculation of the amount due and such error or miscalculation has been demonstrated to the satisfaction of the director.
B. No such refund shall be granted unless either:
- A written claim for refund, setting forth the grounds upon which such claim is
made, is filed with the director of finance within sixty days of the payment of such fee, deposit or charge; or
- A city audit of receipts uncovers the error or miscalculation, in which case the refund shall be initiated by the director of finance.
- C. A permit refund fee, set forth by the schedule of fees established by resolution of the city council, may be deducted from the refund of an overpayment of any fee, deposit, or charge if the director of finance determines that the overpayment was made due to an error or miscalculation by the party or applicant to whom the refund is payable.
(Ords. 22079, 26171.)
1.17.040 Refund of fees based on withdrawal of permit application. ¶
A. Unless a fee, deposit or charge is specifically made nonrefundable by this code or by the schedule of fees established by resolution of the city council, the director of the department responsible for issuance of a permit may refund any fee, deposit or charge for such permit, minus a deduction for the permit refund fee set forth in the schedule of fees, when the director determines that the application for such permit has been withdrawn prior to the initiation of processing of the application by the city.
B. No such refund shall be granted unless a written claim for refund is filed with the director of the department responsible for issuance of the permit within sixty days of the request for withdrawal of the application for such permit.
C. A permit refund fee, as set forth by the schedule of fees established by council resolution, shall be charged by the director of the department responsible for issuance of the permit, and shall be deducted from the amount of any refund of any fee, deposit or charge provided for by this code, unless waived in accordance with paragraph D. of this section.
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§ 1.17.040
D. A permit refund fee may be waived by the director of the department responsible for issuance of a permit when the director determines, to the director's satisfaction, that the applicant submitted a permit application due to an error of an employee of the city.
(Ords. 22079, 26171.)
1.17.050 Correcting erroneous or omitted assessments. ¶
A. If the director of finance determines that a fee, charge or special assessment has been erroneously assessed, in whole or in part, by the city against real property due to a clerical or computational error, and if the erroneous assessment is caused to be placed on the county of Santa Clara tax roll by the director, the erroneous assessment may be corrected by the director as follows:
If the error is discovered before the delinquency date of the taxes assessed against said property, the director may issue a check payable to the county of Santa Clara for the amount of the erroneous assessment. If the director issues such a check, the director shall mail or personally deliver the check to the property owner responsible for payment of said property taxes, or to the owner's designee, so that the amount of the erroneous assessment can be submitted to the county of Santa Clara along with payment of the remainder of the property taxes. When the city receives the amount of the erroneous assessment from the county of Santa Clara, the director shall deposit such amount into the same fund from which it was paid.
If the error is discovered before the delinquency date of the taxes but in insufficient time for the director to issue a check prior to such date, or if the error is discovered after the delinquency date of the taxes, the property owner shall be responsible for payment of the erroneous assess-
- ment but may seek a refund from the director for such amount. The director shall refund the amount of the erroneous assessment to the payor upon receipt of proof of payment satisfactory to the director.
B. If the director of finance erroneously fails to have placed on the county tax roll, in whole or in part, a fee, charge or special assessment which is authorized to be collected at the same time and in the same manner as property taxes, the director shall invoice the property owner for the amount of the erroneously omitted assessment.
C. The procedure for correction and collection of assessments provided in this section is not exclusive but serves as an alternative to all other legal remedies the city may have to correct erroneous assessments which are placed on the county tax roll, and to collect assessments which are erroneously omitted from the tax roll.
(Ords. 22602, 26171.)
Part 2
PAYMENT AND COLLECTION
Sections:
1.17.060 Obligation defined.
1.17.070 Applicability of provisions.
1.17.080 Timely payment.
1.17.090 Payment by credit card.
1.17.100 Payment by check.
1.17.110 Payment by wire transfer.
1.17.120 Recovering collection costs.
1.17.130 Delinquent payment penalties.
1.17.140 Penalty for fraud.
1.17.150 Interest.
1.17.160 Contesting penalties and interest. 1.17.170 Partial payments.
1.17.060 Obligation defined. ¶
For purposes of this chapter, "obligation" means a tax, assessment, fee, deposit, charge, or any
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§ 1.17.090
other amount of money that a person is obligated to pay to the city pursuant to this code or any other law. "Obligation" shall not include any payment to the city that a person is obligated to make pursuant to a contractual obligation. (Ord. 26171.)
1.17.070 Applicability of provisions. ¶
The provisions of Part 2 of this chapter shall govern the payment and collection of obligations to the city except to the extent that the context of any other provision of this code conflicts with the requirements of this Part 2, in which case the conflicting provision shall govern. The purpose of this Part 2 is to set forth generally applicable provisions for the payment and collection of obligations where the code does not otherwise set forth such provisions. Any other provision of this code addressing a particular payment or collection issue addressed by this Part 2 shall govern that particular issue. (Ord. 26171.)
1.17.080 Timely payment. ¶
The following provisions shall govern the timely payment of obligations to the city regardless of the form of payment.
A. The payment of an obligation is timely if it is received, on or before its due date, at the place designated by the director of the department to whom the payment is required to be made, during that department's normal business hours.
B. Whenever the last day to timely pay an obligation falls on a Saturday or Sunday, a holiday observed by the city, or any other day in which the city is officially closed for the normal transaction of business, payment of the obligation is timely if it is received at the place designated by the director of the department to whom it is required to be made, during that department's normal business hours, on or before the next business day that the city is officially open to the public for the normal transaction of business.
C. An obligation for which payment is received after its due date is deemed timely if each of the following conditions are satisfied:
Payment was deposited in the United States mail on or before the due date, as evidenced on the envelope by a postmark, postage cancellation mark of the United States Postal Service, or the uncancelled date of the meter stamp; and
The payment was placed in an envelope properly addressed to the city with postage prepaid.
D. An obligation for which payment is received after its due date is considered timely if it was delivered on or before the due date to a common carrier promising delivery the next business day, as evidenced on the carrier's receipt.
E. An obligation for which payment is received after its due date is considered timely if the person making the payment furnishes proof satisfactory to the director of the department to whom the payment is required to be made that such payment was, in fact, deposited in the United States mail, postage prepaid and addressed to the city, or sent to the city via personal delivery or courier service, on or before the due date.
(Ords. 24344, 26171.)
1.17.090 Payment by credit card. ¶
A. Any person desiring to pay an obligation by credit card shall provide to the person designated by the director of the department to whom the payment is to be made, on or before the due date of such payment, the information necessary to properly process the credit card transaction.
B. If a credit card draft is not paid following due presentment by the city to the credit card is-
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§ 1.17.090
suer or any person who purchases credit card drafts, or is charged back to the city for any reason, then the following shall occur.
Any record of payment made, and any receipt issued acknowledging such payment, shall be null and void.
The obligation of the cardholder shall continue as an outstanding obligation as though no payment had been attempted.
(Ord. 26171.)
1.17.100 Payment by check. ¶
A. Any person desiring to pay an obligation by check shall provide to the person designated by the director of the department to whom the payment is to be made, on or before the due date of such payment, a properly completed and signed check in the amount of the obligation.
B. If a check is not honored following due presentment by the city to the financial institution upon which the check is written, then the following shall occur.
Any record of payment made, and any receipt issued acknowledging such payment, shall be null and void.
The obligation of the check issuer shall continue as an outstanding obligation as though no payment had been attempted.
Regardless of whether or not the payment of the obligation is delinquent, the check issuer shall be liable to the city for a returned check charge of the maximum amount permitted by law or such lesser amount as set forth in the schedule of fees and charges established by council resolution.
a. Any returned check charge imposed under this provision shall be added to and become a part of the underlying obligation.
b. Notwithstanding the foregoing, whenever the underlying obligation constitutes a lien on real property, the returned check charge imposed
under this provision shall not constitute part of the lien but shall be an unsecured debt owed to the city. (Ords. 24177, 26171.)
1.17.110 Payment by wire transfer. ¶
A. A person making a payment of an obligation by electronic funds transfer shall provide to the person designated by the director of the department to whom the payment is to be made any documents and information necessary to complete such transaction.
B. The payment of an obligation by electronic funds transfer is delinquent whenever the person making the payment fails to provide the city, on or before the due date of such payment, with the information necessary to properly process the electronic funds transfer.
C. If the electronic funds transfer is reversed or cancelled by the person making the payment, then the following shall occur:
Any record of payment made, and any receipt issued acknowledging such payment, shall be null and void.
The obligation shall continue as an outstanding obligation as though no payment had ever been attempted.
(Ord. 26171.)
1.17.120 Recovering collection costs. ¶
A. Any person who fails to pay any obligation shall be liable in any action brought by the city for all costs incurred in securing payment of the delinquent amount, including, but not limited to, administrative costs and attorneys' fees.
B. Collection costs shall be in addition to any penalties, interest, and/or late charges imposed upon the delinquent obligation.
C. Collection costs imposed under this provision shall be added to and become a part of the underlying obligation.
(Ords. 23189, 26171.)
1.17.130 Delinquent payment penalties. ¶
- A. Any person who fails to timely pay, in full, an obligation shall pay a first penalty of ten percent (10%) of the amount of the delinquent obligation.
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§ 1.18.010
B. Any person who fails to timely pay, in full, an obligation on or before thirty (30) days after its due date shall pay a second penalty of ten percent (10%) of the amount of the delinquent obligation in addition to the delinquent obligation and the first penalty.
(Ord. 26171.)
1.17.140 Penalty for fraud. ¶
A. The director of the department authorized to receive payment of a particular obligation shall impose an additional penalty in the amount of twenty-five percent (25%) of the delinquent obligation if the director determines that all or part of the obligation is delinquent due to an intentional, material misrepresentation or omission, or fraud.
B. The penalty imposed under this section is separate from, and in addition to, any other penalty or penalties imposed upon the delinquent obligation.
(Ord. 26171.)
1.17.150 Interest. ¶
A. Interest calculated on a monthly basis or any fraction thereof shall be imposed upon a delinquent obligation from the date such obligation becomes delinquent to the date it is paid.
B. Interest calculated on a monthly basis or any fraction thereof also shall be imposed upon any penalty or penalties assessed under Sections 1.17.130 and 1.17.140.
If more than one penalty is imposed, interest shall accrue separately upon each such penalty.
Interest shall accrue on a penalty from the date the penalty is imposed to the date of payment of the delinquent obligation.
C. The monthly rate of interest imposed pursuant to this section shall be that rate set forth in the schedule of fees and charges established by council resolution.
(Ord. 26171.)
1.17.160 Contesting penalties and interest. ¶
A. A person responsible for paying a delinquent obligation may contest the imposition of any interest and penalty or penalties on the delinquent obligation in the same manner provided for contesting the underlying obligation.
B. The only grounds for contesting the imposition of interest and any penalty or penalties on a delinquent obligation is that no obligation exists or that the payment of such obligation was not delinquent.
C. The only ground for contesting the imposition of interest and any penalty or penalties on a delinquent obligation due to an intentional, material misrepresentation or omission, or fraud, is that there was no intentional, material misrepresentation or omission, or fraud.
(Ord. 26171.)
1.17.170 Partial payments. ¶
Any partial payment of an obligation, when a partial payment is permitted, will be applied first to the principal amount of the underlying obligation, then to any penalties, and then to interest. (Ord. 26171.)