Pomona Municipal Code § 62-251 Waste by faulty plumbing

(a) Connection. Before water shall be supplied to any premises, application by the owner or authorized agent of the property thereof shall be made in writing to the department for the proper service and stating the official building number and street to be served. Service connection will be made at the nearest distribution main by the department after applicable charges have been paid.

(b) Activation of water/utility service. Before water/utility services shall be supplied to any premises:

(1) A completed city application form shall be submitted to the department by the owner, authorized agent, or authorized tenant of the property thereof stating the street address, unit number to be served, if applicable, and the date for service to be activated. A copy of the application shall be kept on file by the department.

(2) Appropriate verifiable legal documentation that supports the status as owner, authorized agent, or authorized tenant shall be required. The department reserves the right to require an affidavit signed by the legal owner/authorized agent of the property to be filed with the department. A copy of such documentation shall be kept on file by the department.

(3) An applicant requesting service as an individual shall provide his or her driver's license, state-issued identification card or government issued passport/identification that shows applicant's full legal name, date of birth and address to verify identity of the applicant prior to the establishment of service in accordance with the city's identity theft prevention program. Social Security number may also be requested. A copy of such documentation shall be kept on file by the department.

(4) An applicant requesting service on behalf of a corporation, home owners' association, property management company, etc., shall provide sufficient documentation, as determined solely by the city, that authorizes the applicant to act as the agent on behalf of the property owner. A copy of such documentation shall be kept on file by the department.

(5) A charge, set by city council by resolution, shall be collected by the department to activate an account. This charge provides for turning water on or off Monday through Thursday between the start of city hall business hours and 5:00 p.m., exclusive of holidays. Requests for water/utility services to be turned on or off afterhours, will be subject to an additional charge, set by the city council by resolution.

(Code 1959, § 34-21; Ord. No. 1359, § 430; Ord. No. 2748, § 2 (part); Ord. No. 2975, § 2 (part); Ord. No. 3133, § 2 (part); Ord. No. 3293, § 2 (part); water department memorandum dated 12-13-1989; Ord. No. 3548, § 2 (part); water department memorandum dated 12-3-1991; Ord. No. 3882, § 6; Ord. No. 4188, § 2, 7-7-2014)

A charge for installing any water service or meter shall be an amount as set by the city council by resolution and must be paid to the department before the installation is made. Installation of services and/or meters three inches and larger shall be charged the actual cost of equipment, labor, materials, direct payroll costs and employee benefits, plus 30 percent for overhead expenses. However, the minimum charge for any service and meter installed outside the incorporated city limits shall be set by the city council by resolution.

(Code 1959, § 34-22; Ord. No. 1359, § 431; Ord. No. 1491, § 1; Ord. No. 2429, § 1; Ord. No. 2832, § 1; Ord. No. 2974, § 1 (part); Ord. No. 3132, § 1 (part); Ord. No. 3293, § 2 (part); water department memorandum dated 2-13-1989; Ord. No. 3548, § 2 (part); water department memorandum dated 12-3-1991; Ord. No. 3882, § 7; Ord. No. 4188, § 2, 7-7-2014)

The department shall require an applicant for water/utility service to make an advance payment as established by city council resolution, which is due and payable within 20 days from the billing date, related to water service, sewer (wastewater) service, solid waste service, and/or other city charges collected on the water/utility bill. The advance payment shall be applied only to the closing bill and shall not be credited against current service. Restoration of water service after an account is closed, due to nonpayment of services, shall require an advance payment to be made by the account holder in advance of re-establishing services.

(Code 1959, § 34-23; Ord. No. 1359, § 432; Ord. No. 2738, § 2 (part); Ord. No. 3293, § 2 (part); water department memorandum dated 12-13-1989; Ord. No. 3548, § 2 (part); water department memorandum dated 12-3-1991; Ord. No. 3882, § 8; Ord. No. 4188, § 2, 7-21-2014)

The department is hereby authorized and directed to require an advance payment from all consumers outside the city limits to guarantee payment for all water used. The minimum advance payment shall be as set by the city council by resolution.

(Code 1959, § 34-24; Ord. No. 1359, § 433; Ord. No. 2748, § 2 (part); Ord. No 3293, § 2 (part); water department memorandum dated 12-13-1989; Ord. No. 3548, § 2 (part); water department memorandum dated 12-3-1991; Ord. No. 3882, § 9)

If any consumer shall fail to comply with all sections of this article or to pay any charge imposed in the time and manner provided, the manager shall turn off the water, and it shall not be turned on again until payment of the amount due is made, plus the fee established in section 62-299 to cover the cost of making a service call to turn the water off or on.

(Code 1959, § 34-25; Ord. No. 1359, § 434; Ord. No. 2748, § 2 (part))

Water service shall not be given any consumer upon change of address until all delinquent water charges owed at a former place of residence or business shall be paid. Water shall not be turned on at a new location and, if done, will be turned off until full settlement of past charges at the former premises is made, and a charge set by resolution of the city council shall be made for turning on water and renewing service.

(Code 1959, § 34-26; Ord. No. 1359, § 435)

The utility services department is empowered to install or cause or permit to be installed such water stands as may be deemed necessary so that water may be drawn therefrom for spraying and for other legitimate purposes. It shall be unlawful for any person to draw water from any such stand without first obtaining a permit therefor as provided in this section. Permits shall only be issued to applicants holding a valid business license in the city. A charge as set by resolution of the city council shall be made for such permit. The permit shall specify the approximate amount of water and the purpose for which it is to be used. The applicant shall make such additional deposit as the department may require.

(Code 1959, § 34-27; Ord. No. 1359, § 436)

(a) Wherever a service is installed for private fire protection, a charge shall be made for equipment, labor, material and engineering, plus 30 percent for overhead, and shall include, whenever a proportional meter shall be necessary, the cost of such meter and installing it. Such service shall be used only in case of fire. When it is found that a fire service has been used for any purpose other than in case of fire, the department shall charge the sum as set by the city council by resolution for each and every incident of unauthorized use. If unauthorized uses of a fire service persist, the utility services department shall notify the fire department and the occupant of the property served by the fire service in writing and shall within ten days discontinue the fire service until the charge of the sum as set by the city council by resolution for its violation has been paid to the utility services department and assurance given to the utility services department that no unauthorized use of the fire service will occur in the future.

(b) However, should it be necessary to use water through a fire line meter for the purpose of maintaining a private fire prevention system or for fire department purposes, the utility services department will authorize such use upon the receipt of a written notice stating the following:

(1) The date and time of use.

(2) Purpose.

(3) Estimated quantity of water to be used.

(4) Estimated maximum flow.

(c) The manager may restrict such nonemergency flows which may be detrimental to or tend to de-water the system.

(Code 1959, § 34-28; Ord. No. 1359, § 437; Ord. No. 2974, § 1 (part); Ord. No. 3132, § 1 (part); Ord. No. 3293, § 2 (part); water department memorandum dated 12-13-1989; Ord. No. 3548, § 2 (part); water department memorandum dated 12-3-1991; Ord. No. 3882, § 10)

Upon the written request of and the deposit of an amount set by resolution of the city council by a consumer, the department shall test any water meter so specified. If such meter, upon testing, registers less than three percent over the correct value, the deposit shall be forfeited and all water bills shall be paid as presented. However, should the meter overregister by three percent or more, the deposit shall be returned, a proportional deduction shall be made in the current bill, and another meter shall be substituted therefor. The meter test fee shall be waived by the department if the consumer or his representative is present at the time of the test.

(Code 1959, § 34-29; Ord. No. 1359, § 438; Ord. No. 1724, § 2; Ord. No. 2975, § 2 (part); Ord. No. 3293, § 2 (part))

Service of water shall not be made through a single meter and a common service to two or more parcels of property separately owned, unless there is no main contiguous to the property for which service may be had. If such consumer, for whom a meter was installed, shall give written guarantee of payment for all water used, each multiple service may be had subject to being discontinued 30 days after being served written notice by the manager on such consumer. Charges for water used through such multiple service shall be based on a bimonthly block rate equal to the bimonthly block rate for a single meter, provided in section 62-291 or 62-292, multiplied by the number of parcels under a separate ownership served (i.e., a meter serving two parcels under separate ownership would be charged two minimums, be allowed twice the consumption allowance under the minimum charge and be required to use twice the amount of water in each step of the rate structure before moving into the next step).

(Code 1959, § 34-32; Ord. No. 1359, § 442)

Any person who, as owner or occupant of any premises, fails, refuses or neglects to equip and maintain such premises with plumbing of such character and quality as to prevent the wasting of water shall, ten days after being served by the manager by written notice of such intention, have all water service discontinued pending such repairs.

(Code 1959, § 34-33; Ord. No. 1359, § 443)