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Earlier editions: 2020-112018-11

DIVISION 8. SPECIAL BUSINESS REGULATIONS 18400-22949.92.2›CHAPTER 22.6. Companion Chatbots 22601-22606

§ 22603

California Business and Professions Code · 2026 edition · updated 2026-10-04 · California

(a) Beginning July 1, 2027, an operator shall annually report to the office all of the following:

(1) The number of times the operator has issued a crisis service provider referral notification pursuant to Section 22602 in the preceding calendar year.

(2) Protocols put in place to detect, remove, and respond to instances of suicidal ideation by users.

(3) Protocols put in place to prohibit a companion chatbot response about suicidal ideation or actions with the user.

(b) The report required by this section shall include only the information listed in subdivision (a) and shall not include any identifiers or personal information about users.

(c) The office shall post data from a report required by this section on its internet website.

(d) An operator shall use evidence-based methods for measuring suicidal ideation.

(Added by Stats. 2025, Ch. 677, Sec. 1. (SB 243) Effective January 1, 2026.)

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