Orange /divisions/civil/media-access-portal-faqs

Source: https://www.occourts.org/divisions/civil/media-access-portal-faqs

Media Access Portal – FAQs

HOW DO I REGISTER FOR CIVIL UNLIMITED MEDIA ACCESS PORTAL ACCOUNT?

If you are new to the Civil Unlimited Media Access Portal and need to create an account, select https://map.occourts.org/ and click on the Create an Account button. You will need to provide a valid email address. Once you click on the Send Verification Code button, you will receive a verification code from Microsoft on behalf of Orange County Superior Court. The verification code will be required for authentication. The passcode will expire after 5 minutes. If you did not see the email in your inbox, you may need to check your spam folder.

After successful entry of the passcode, you must fill out the required information to create your profile. Once the registration is completed and approved, you may access the Civil Unlimited Media Access Portal.

I FORGOT MY PASSWORD. WHAT CAN I DO TO ACCESS MY ACCOUNT?

Click on the "Sign-In" button. You will find a "Forgot Your Password?" above the 'Sign-In' button. Click on the link to bring you to a screen to enter your email address. Once you have entered the email address and click the 'Send Verification Code' button. A message will prompt you, "Verification code has been sent to your inbox. Please copy it to the input box below". An email from Microsoft on behalf of Orange County Superior Court that containing the passcode. The passcode will expire after 5 minutes.

You must use the passcode in the email to continue resetting your password, you may then enter a new password. Once the new password has been entered, you may access the Civil Unlimited Media Access Portal.

CAN I ACCESS CIVIL UNLIMITED MEDIA ACCESS PORTAL WITHOUT REGISTERING WITH THE COURT?

No, this is not possible. The Civil Unlimited Media Access Portal requires a user login and profile and approval by the Court.

WHERE CAN I VIEW MY ACCOUNT INFORMATION?

Sign-in to Civil Unlimited Media Access Portal and click the icon next to your name in the header (upper right-hand corner).

ARE THERE ANY RESTRICTIONS?

Sign-in to Civil Unlimited Media Access Portal and click the icon next to your name in the header (upper right-hand corner).

HOW DO I SEARCH FOR THE COMPLAINTS?

Enter the date range and click the Search button. Once the system returns your search results, click on View .PDF to view the complaint.

WHY ARE SOME COMPLAINTS NOT AVAILABLE THROUGH THE CIVIL UNLIMITED MEDIA ACCESS PORTAL?

Complaints that are confidential by law will not display in the Civil Unlimited Media Access Portal. Some complaints submitted as a large document will not display a PDF version in the Civil Unlimited Media Access Portal. Please contact the Public Information Officer for information.

HOW MUCH DOES CIVIL UNLIMITED MEDIA ACCESS PORTAL COST?

Beginning January 1, 2022, all users of the Civil Unlimited Media Access Portal will be required to pay a non-refundable, annual fee to defray maintenance costs associated with the Portal.

WHERE DO I REPORT CIVIL UNLIMITED MEDIA ACCESS PORTAL ISSUES?

For assistance with any questions regarding the Civil Unlimited Media Access Portal application, please click HERE and describe your issue. The Court team will contact you promptly.