Orange — Zoom Remote Hearing Instructions in English

Source: https://www.occourts.org/system/files/civil/public_remote_hearing_instructions_-_zoom_english.pdf

Remote Hearing Instructions - Zoom

How to Download the Zoom Application: On iPhone: 1. From a Home screen, tap App Store. Note: To install applications, users must sign in using their Apple ID or create

To appear remotely, a computer, one. tablet, or smartphone that has a 2. Click Search. camera and microphone is 3. Search for Zoom. required. The Zoom application 4. Pick Zoom Cloud Meetings and tap Get. will also be required.

On Android: 1. Open Google Play, use the Play Store App 2. Search for Zoom Cloud Meetings and tap Install.

On Desktop 1. In the user’s web browser, follow/copy and paste the following link: https://zoom.us/download 2. Under Zoom Client for Meetings, select Download.

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Zoom: How to Join a Hearing from a User’s Device Mobile: Joining through Meeting ID: Joining through e-mail: 1. Open the Zoom application from the iPad’s 1. When joining via e-mail, click on the link listed Home screen. below “Join Zoom Meeting." 2. Under the Meet & Chat screen, select the Join icon.

2. The link will automatically open the Zoom application installed on the iPad or Desktop. Desktop: Joining through Meeting ID: 3. Under the Join a Meeting screen, enter the 1. Open the Zoom application from the Desktop 11-digit Meeting ID number provided by the 2. Select Join a Meeting court. The screen name may also be modified.

3. Enter the 11-digit Meeting ID number
provided by the court. The screen name may
also be modified and users may toggle
video/audio settings. Once configured, select
Join.

4. Toggle video/audio settings under JOIN
OPTIONS.

5. If applicable, enter the password for the
hearing.

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Desktop: Joining through the Court Website 1. On the date and time of hearing, go to the Court’s website: www.occourts.org

2. Click on the Remote Appearance Info tile on the Home page.

3. Scroll down and click Civil Remote Hearings – Video Appearance.

4. Then click on the blue button “Click here to appear for C61, C64, C65, C66 and D100 Proceedings”.

5. Then, participants will click the appropriate department button in which they are scheduled to appear.

6. Participants will locate the day of their appearance and click on the time they are scheduled to appear. Ensure that the right day of the week and time of the day are selected.

Note: It is recommended that participants test the link the night before the hearing. Do not test links during court hours as a user might join a hearing already in session. Contact the court if any issues are encountered.

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Zoom Interface 1. When entering the Zoom meeting, users may be placed into a Waiting Room, where the host admit users at the discretion of the Court. The user will receive this message on their screen:

2. When entering the Zoom meeting through a device, a notification will appear and an audio preference may be selected. Select Call using Internet Audio.

Note: It is recommended for all remote participants to use a headset to avoid creating distractions/feedback within the courtroom.

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2. In order to adjust the View, select View on the upper right corner, and select between Speaker View (the video focuses on the last participant who speaks) or Gallery View (the video focuses on every participant in the hearing).

   Note: Depending on the device being used, some formats do not support gallery/additional speaker view.

   3. At the bottom of the screen, a wide array of buttons appear when the cursor is used to hover over the screen. The ability to Mute and Stop Video appear on the far left.

   4. To see a list of participants within the hearing, select Participants.

   5. To start a chat with a participant in this meeting, select Chat. Note: this feature may be disabled at the discretion of the courtroom’s judicial officer.

   6. If a user needs an interpreter, interpretation services are enabled by the Host. Once enabled, participants will receive a notification that language channels are available for selection. The court will select English and will instruct other participants to select their appropriate language channel. The attendees will be able to click Interpretation in the meeting.

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Select the language channel needed to communicate with the interpreter.

7. In order to leave the meeting, select Leave Meeting.

Important Things to Note:

• The Court can mute anyone during the hearing. • If the Court mutes a participant, a participant will have to unmute themselves before the Court can hear them again. • If a user needs to mute themselves, they must to the control panel and select Mute/Unmute . • Please ensure appropriate attire is worn for the hearing. • Recording or photography of any kind is prohibited. • If at any point a participant is disconnected from the hearing, rejoin the meeting through the same link, and the participant will be re-admitted into the video session. • Using headphones with a microphone set is highly recommended. This will prevent echoing or background noises that cause distraction within the hearing. • If a participant’s connection to the remote hearing is weak, they may not have the proper bandwidth to connect to the Zoom hearing. The suggested bandwidth is listed below:

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